Customer Service Assistant France

Belgrade, Serbia
Employee
Customer Support

Since 2011 batterium GmbH is an online brand incubator in the field of batteries and mobile power supply based near Stuttgart, Germany. In addition to our own online-shops autobatterienbilliger. de, magira. eu and ective. de we are represented on external platforms like Amazon or eBay.

Now we are ready to start a new chapter in our brand new office in Belgrade, Serbia! To build up our new team on site, we are looking for a Customer Service Assistant France to join us with immediate effect. The ideal candidate is the first point of contact for problems encountered by our clients from France.

Tasks

  • You respond to and handle customer inquiries
  • You take and forward technical questions to the product advisors
  • You support our customers on the topics of payment, order processing and delivery tracking
  • Responsibility for maintaining customer data

Requirements

  • Successfully completed vocational training
  • Accurate working method
  • Proficient use of PC
  • Experience in customer service
  • Polite manners and very good command of written and spoken French, plus very good knowledge of German or English
  • Willingness to take responsibility and commitment in the daily work, independent and autonomous action is required

Benefits

You can expect a permanent employment contract and a friendly working atmosphere with fun at work. You can actively contribute to shaping and building our new chapter in Serbia. You can expect extensive training at our headquarter near Stuttgart, Germany. During this time you will have the opportunity to get to know your new job, our processes, us and our spirit in detail.

What started as a small garage project has now grown beyond itself with over 60 employees and three own brands. Together we are ready for more. Are you with us? Then send us your complete application documents with details of your salary expectations and possible starting date.

We are looking forward to your application.

For a first impression visit batterium. de.

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Updated: 2 weeks ago
Job ID: 3096602
About batterium GmbH
Die Vorzüge des E-Commerce gepaart mit der Expertise des örtlichen Fachhandels.
51-200 employees
Other
Robert-Bosch-Straße 1, 71691 Freiberg am Neckar, Deutschland
 
Robert-Bosch-Straße 1, 71691 Freiberg am Neckar, Deutschland
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Documents:
.doc, .docx, .pdf, .rtf, .txt
Contact Person
Karolina Beck
Karolina Beck
HR-Managerin
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