Staffing and Recruiting

Babel Profiles S.L

11-50

Spain

Have you always loved to travel? Do you like learning new languages? And, would you like to work in the travel industry? Then keep on reading because our client is a leader in providing unique travel and language learning experiences for students worldwide.

Our client is based in the city center of Barcelona and they are catered to providing language courses and travel packages to international students. This job will include a variety of activities, including managing your own sales pipeline and consulting customers before, during and after their travel period. You will be in charge of providing a unique and personalized experience to each student.

## Tasks

*   Handling reservation procedures and maintaining client records in the CRM system
*   Offering support to clients prior to, during, and post their stay
*   Managing invoice collection and ensuring payment receipt
*   Providing help when any issue occurs
*   Providing customized guidance for each customer, with detailed information about the program
*   Supporting specifically assigned projects and various tasks that pop up during the way

## Requirements

*   One year of experience in Customer Service jobs
*   Able to work in a team, but also autonomously
*   You're a great listener, empathic and organised
*   Experience with and excited about traveling

## Benefits

*   Ticket Restaurant
*   Hybrid working model
*   Discount on health insurance
*   Monday breakfast, Thursday fresh fruit at work
*   Office in a central location

*   Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
*   Step 2: Interview with the Recruiter
*   Step 3: Interview with the Team Leader

Contract

Entry level

<p>Have you always loved to travel? Do you like learning new languages? And, would you like to work in the travel industry? Then keep on reading because our client is a leader in providing unique travel and language learning experiences for students worldwide.</p>
<p>Our client is based in the city center of Barcelona and they are catered to providing language courses and travel packages to international students. This job will include a variety of activities, including managing your own sales pipeline and consulting customers before, during and after their travel period. You will be in charge of providing a unique and personalized experience to each student.</p>
<h2 id="tasks">Tasks</h2>
<ul>
<li>Handling reservation procedures and maintaining client records in the CRM system</li>
<li>Offering support to clients prior to, during, and post their stay</li>
<li>Managing invoice collection and ensuring payment receipt</li>
<li>Providing help when any issue occurs</li>
<li>Providing customized guidance for each customer, with detailed information about the program</li>
<li>Supporting specifically assigned projects and various tasks that pop up during the way</li>
</ul>
<h2 id="requirements">Requirements</h2>
<ul>
<li>One year of experience in Customer Service jobs</li>
<li>Able to work in a team, but also autonomously</li>
<li>You&#39;re a great listener, empathic and organised</li>
<li>Experience with and excited about traveling</li>
</ul>
<h2 id="benefits">Benefits</h2>
<ul>
<li><p>Ticket Restaurant</p>
</li>
<li><p>Hybrid working model</p>
</li>
<li><p>Discount on health insurance</p>
</li>
<li><p>Monday breakfast, Thursday fresh fruit at work</p>
</li>
<li><p>Office in a central location</p>
</li>
<li><p>Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process</p>
</li>
<li><p>Step 2: Interview with the Recruiter</p>
</li>
<li><p>Step 3: Interview with the Team Leader</p>
</li>
</ul>


Travel Consultant Customer Care w/ full professional level of German

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