Telecommunications

AZURREO

11-50

Global People and Culture Lead

Lebanon

**About Azurreo**

Azurreo is a leading global outsourcing partner specializing in the telecommunications and IT industries. With over 15 years of expertise and more than 250 successful projects delivered across 25+ countries, we provide comprehensive solutions throughout the entire telecom lifecycle — from design and implementation to operations and maintenance.

Join our international, remote-first team and immerse yourself in a dynamic, collaborative environment where your energy, curiosity, and attention to detail directly contribute to global success.

**The Opportunity:**

We are looking for a **young, motivated, and energetic Junior Operations Officer** to support and coordinate Azurreo’s global operations across more than 60 countries. This role offers an excellent opportunity to grow within a high-performing international environment while developing key skills in operational management, project tracking, and technical coordination.

You will serve as a vital link between internal teams and external telecom providers — ensuring smooth daily operations, maintaining accurate data, and driving timely issue resolution. If you are proactive, organized, and eager to learn in a fast-paced, technology-driven setting, this is the role for you.

## Tasks

*   **Operational Monitoring:** Track and manage the lifecycle of mobile lines and telecom services — ensuring contract validity, registration accuracy, and operational continuity.
*   **Technical Coordination:** Liaise with international telecom operators to troubleshoot and resolve service issues, following clear escalation and resolution protocols.
*   **Data & Systems Management:** Maintain and update internal databases with precision, ensuring all operational and technical data is current and consistent.
*   **Incident & Ticket Management:** Log and track incidents in our internal systems, ensuring that SLAs and response times are met.
*   **Project Tracking:** Support ongoing projects by monitoring milestones, deadlines, and deliverables while proactively following up on progress.
*   **Reporting & Documentation:** Assist in preparing operational performance reports and maintaining structured documentation for internal stakeholders.
*   **Cross-Functional Coordination:** Schedule and document team meetings, follow up on action points, and help drive accountability across departments.

## Requirements

**Required Qualifications (Must-Haves):**

*   1–2 years of professional experience in operations, project coordination, telecom, administrative support, or customer service.
*   Strong technical background — you don’t need to code, but you should be comfortable navigating systems, tools, and technical data.
*   Excellent English communication skills (written and verbal).
*   High proficiency in Microsoft Office (especially Excel and Word).
*   Strong research skills and **expansive knowledge of the web** — comfortable using the internet for problem-solving, learning, and operational support.
*   Strong organizational and time-management abilities, with a detail-oriented and responsible approach to work.
*   Legally eligible to work in Lebanon and available for full-time remote employment.

**Preferred Qualifications (Nice-to-Haves):**

*   Experience in **project management** — able to follow timelines, track deliverables, and ensure accountability.
*   Previous exposure to telecom or technology-related fields.
*   Self-motivated, quick learner, and comfortable working autonomously in a remote setup.
*   Passionate about continuous improvement and operational excellence.

## Benefits

**Why Join Azurreo?**

*   **100% Remote Work:** Enjoy the freedom to work from anywhere in Lebanon.
*   **Global Environment:** Collaborate with international teams across multiple time zones and cultures.
*   **Growth & Impact:** Gain real responsibility from day one and access clear paths for career development.
*   **Comprehensive Onboarding:** Receive structured training and continuous support to help you succeed.
*   **Supportive Culture:** Join a team that values learning, teamwork, and shared success.

If you are **energetic, curious, and ready to grow your career in operations within a global tech-driven environment**, we’d love to hear from you.

**Apply now** by submitting your updated CV and a brief statement of interest. Selected candidates will be contacted for a virtual interview.

Employee

Entry level

About Azurreo
Azurreo is a leading global outsourcing partner specializing in the telecommunications and IT industries. With over 15 years of expertise and more than 250 successful projects delivered across 25+ countries, we provide comprehensive solutions throughout the entire telecom lifecycle — from design and implementation to operations and maintenance.
Join our international, remote-first team and immerse yourself in a dynamic, collaborative environment where your energy, curiosity, and attention to detail directly contribute to global success.
The Opportunity:
We are looking for a young, motivated, and energetic Junior Operations Officer to support and coordinate Azurreo’s global operations across more than 60 countries. This role offers an excellent opportunity to grow within a high-performing international environment while developing key skills in operational management, project tracking, and technical coordination.
You will serve as a vital link between internal teams and external telecom providers — ensuring smooth daily operations, maintaining accurate data, and driving timely issue resolution. If you are proactive, organized, and eager to learn in a fast-paced, technology-driven setting, this is the role for you.
<h2 id="tasks">Tasks</h2>
<ul>
<li>Operational Monitoring: Track and manage the lifecycle of mobile lines and telecom services — ensuring contract validity, registration accuracy, and operational continuity.</li>
<li>Technical Coordination: Liaise with international telecom operators to troubleshoot and resolve service issues, following clear escalation and resolution protocols.</li>
<li>Data &amp; Systems Management: Maintain and update internal databases with precision, ensuring all operational and technical data is current and consistent.</li>
<li>Incident &amp; Ticket Management: Log and track incidents in our internal systems, ensuring that SLAs and response times are met.</li>
<li>Project Tracking: Support ongoing projects by monitoring milestones, deadlines, and deliverables while proactively following up on progress.</li>
<li>Reporting &amp; Documentation: Assist in preparing operational performance reports and maintaining structured documentation for internal stakeholders.</li>
<li>Cross-Functional Coordination: Schedule and document team meetings, follow up on action points, and help drive accountability across departments.</li>
</ul>
<h2 id="requirements">Requirements</h2>
Required Qualifications (Must-Haves):
<ul>
<li>1–2 years of professional experience in operations, project coordination, telecom, administrative support, or customer service.</li>
<li>Strong technical background — you don’t need to code, but you should be comfortable navigating systems, tools, and technical data.</li>
<li>Excellent English communication skills (written and verbal).</li>
<li>High proficiency in Microsoft Office (especially Excel and Word).</li>
<li>Strong research skills and expansive knowledge of the web — comfortable using the internet for problem-solving, learning, and operational support.</li>
<li>Strong organizational and time-management abilities, with a detail-oriented and responsible approach to work.</li>
<li>Legally eligible to work in Lebanon and available for full-time remote employment.</li>
</ul>
Preferred Qualifications (Nice-to-Haves):
<ul>
<li>Experience in project management — able to follow timelines, track deliverables, and ensure accountability.</li>
<li>Previous exposure to telecom or technology-related fields.</li>
<li>Self-motivated, quick learner, and comfortable working autonomously in a remote setup.</li>
<li>Passionate about continuous improvement and operational excellence.</li>
</ul>
<h2 id="benefits">Benefits</h2>
Why Join Azurreo?
<ul>
<li>100% Remote Work: Enjoy the freedom to work from anywhere in Lebanon.</li>
<li>Global Environment: Collaborate with international teams across multiple time zones and cultures.</li>
<li>Growth &amp; Impact: Gain real responsibility from day one and access clear paths for career development.</li>
<li>Comprehensive Onboarding: Receive structured training and continuous support to help you succeed.</li>
<li>Supportive Culture: Join a team that values learning, teamwork, and shared success.</li>
</ul>
If you are energetic, curious, and ready to grow your career in operations within a global tech-driven environment, we’d love to hear from you.
Apply now by submitting your updated CV and a brief statement of interest. Selected candidates will be contacted for a virtual interview.

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