Junior Project Officer

About Azurreo

Azurreo is a leading global outsourcing partner specializing in the telecommunications and IT industries. With over 15 years of expertise and more than 250 successful projects delivered across 25+ countries, we provide comprehensive solutions throughout the entire telecom lifecycle — from design and implementation to operations and maintenance.

Join our international, remote-first team and immerse yourself in a dynamic, collaborative environment where your energy, curiosity, and attention to detail directly contribute to global success.

The Opportunity:

We are looking for a young, motivated, and energetic Junior Operations Officer to support and coordinate Azurreo’s global operations across more than 60 countries. This role offers an excellent opportunity to grow within a high-performing international environment while developing key skills in operational management, project tracking, and technical coordination.

You will serve as a vital link between internal teams and external telecom providers — ensuring smooth daily operations, maintaining accurate data, and driving timely issue resolution. If you are proactive, organized, and eager to learn in a fast-paced, technology-driven setting, this is the role for you.

• Operational Monitoring: Track and manage the lifecycle of mobile lines and telecom services — ensuring contract validity, registration accuracy, and operational continuity.
• Technical Coordination: Liaise with international telecom operators to troubleshoot and resolve service issues, following clear escalation and resolution protocols.
• Data & Systems Management: Maintain and update internal databases with precision, ensuring all operational and technical data is current and consistent.
• Incident & Ticket Management: Log and track incidents in our internal systems, ensuring that SLAs and response times are met.
• Project Tracking: Support ongoing projects by monitoring milestones, deadlines, and deliverables while proactively following up on progress.
• Reporting & Documentation: Assist in preparing operational performance reports and maintaining structured documentation for internal stakeholders.
• Cross-Functional Coordination: Schedule and document team meetings, follow up on action points, and help drive accountability across departments.

Required Qualifications (Must-Haves):

• 1–2 years of professional experience in operations, project coordination, telecom, administrative support, or customer service.
• Strong technical background — you don’t need to code, but you should be comfortable navigating systems, tools, and technical data.
• Excellent English communication skills (written and verbal).
• High proficiency in Microsoft Office (especially Excel and Word).
• Strong research skills and expansive knowledge of the web — comfortable using the internet for problem-solving, learning, and operational support.
• Strong organizational and time-management abilities, with a detail-oriented and responsible approach to work.
• Legally eligible to work in Lebanon and available for full-time remote employment.

Preferred Qualifications (Nice-to-Haves):

• Experience in project management — able to follow timelines, track deliverables, and ensure accountability.
• Previous exposure to telecom or technology-related fields.
• Self-motivated, quick learner, and comfortable working autonomously in a remote setup.
• Passionate about continuous improvement and operational excellence.

Why Join Azurreo?

• 100% Remote Work: Enjoy the freedom to work from anywhere in Lebanon.
• Global Environment: Collaborate with international teams across multiple time zones and cultures.
• Growth & Impact: Gain real responsibility from day one and access clear paths for career development.
• Comprehensive Onboarding: Receive structured training and continuous support to help you succeed.
• Supportive Culture: Join a team that values learning, teamwork, and shared success.

If you are energetic, curious, and ready to grow your career in operations within a global tech-driven environment, we’d love to hear from you.

Apply now by submitting your updated CV and a brief statement of interest. Selected candidates will be contacted for a virtual interview.