Avow Tech

AVOW

Marketing Services

11-50

Germany

**AVOW** is a global app growth marketing company specialized in mobile OEM inventory. The company provides brands a unique opportunity to access untapped mobile advertising inventory at scale and invest their advertising spend across alternative channels for incremental user growth and engagement.

We are looking for a solutions-oriented team player to join our IT Support team in Berlin, to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of international teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently, and to provide the optimal set-up for our team members to run operations smoothly.

## Tasks

*   Administration of the office infrastructure (WLAN, VPN, printers, etc.)
*   Management of laptops, mobile phones, accessories and office hardware: from contracts with providers/resellers to setup and maintenance
*   Manage relationships with vendors such as ISP suppliers, hardware vendors, etc.
*   Tracking and optimizing the usage of software licenses and subscriptions
*   Grant user access management (SSO, permissions) for the tools used internally (MS Teams, Google, Lastpass, etc.)
*   Tech onboarding and offboarding of Employees
*   Provide day-to-day IT support for employees globally
*   Update and maintain documentation for Data Protection (GDPR, HIPAA etc.)
*   Support for compliance and audit processes. (GDPR)

## Requirements

**Your profile:**

*   You are well versed in System OS: MacOS & Windows 10/11 pro, proficiency in Linux is a plus
*   You are experienced with administering a Mobile Device Management (MDM) solution
*   You have previous experience with organizational management of Google Workspace Enterprise and Office365 Suite
*   You have strong customer service and intercommunication skills
*   You have previous experience of working with remote teams is a plus
*   You are a natural problem solver and find satisfaction in resolving problems
*   You are a team player but also able to work independently when required
*   Due to the nature of this position, 3-5 times/week work-from-the-office is required
*   Work proficiency in English. German is a plus, but not a must

**Job requirements**

**Location:** This role is to be located at our Headquarters in Berlin, Germany.

**Working Hours**: Full time (40 hours/week)

## Benefits

*   Join one of the most experienced, innovative, and international teams in mobile marketing
*   Enjoy a competitive compensation package and lots of employee benefits
*   Work in a beautiful office space, stocked with top-notch equipment and located in the trendiest corner of Kreuzberg (Berlin)
*   Become part of a team that works fully synced, and benefits from a tailored career development path
*   Getting around! We contribute to your public transportation subscription
*   We care about your health! We offer healthy fruits, snacks and drinks at the office every day! (and tons of chocolate to make you happy!)
*   Be active! We offer subsidized sports membership for all the premium fitness studios such as Holmes Place and other courses in Berlin.
*   Free weekly German Course (all levels)
*   Last but not least: we have TONS of fun team events and office activities, Friday drinks, and a swanky coffee machine!

**Sounds interesting?**

We are looking forward to connecting with you!

Bachelor degree completed

Employee

AVOW is a global app growth marketing company specialized in mobile OEM inventory. The company provides brands a unique opportunity to access untapped mobile advertising inventory at scale and invest their advertising spend across alternative channels for incremental user growth and engagement.
We are looking for a solutions-oriented team player to join our IT Support team in Berlin, to maintain, upgrade and manage our software, hardware and networks.
Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of international teams and users.
Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently, and to provide the optimal set-up for our team members to run operations smoothly.
<h2 id="tasks">Tasks</h2>
<ul>
<li>Administration of the office infrastructure (WLAN, VPN, printers, etc.)</li>
<li>Management of laptops, mobile phones, accessories and office hardware: from contracts with providers/resellers to setup and maintenance</li>
<li>Manage relationships with vendors such as ISP suppliers, hardware vendors, etc.</li>
<li>Tracking and optimizing the usage of software licenses and subscriptions</li>
<li>Grant user access management (SSO, permissions) for the tools used internally (MS Teams, Google, Lastpass, etc.)</li>
<li>Tech onboarding and offboarding of Employees</li>
<li>Provide day-to-day IT support for employees globally</li>
<li>Update and maintain documentation for Data Protection (GDPR, HIPAA etc.)</li>
<li>Support for compliance and audit processes. (GDPR)</li>
</ul>
<h2 id="requirements">Requirements</h2>
Your profile:
<ul>
<li>You are well versed in System OS: MacOS &amp; Windows 10/11 pro, proficiency in Linux is a plus</li>
<li>You are experienced with administering a Mobile Device Management (MDM) solution</li>
<li>You have previous experience with organizational management of Google Workspace Enterprise and Office365 Suite</li>
<li>You have strong customer service and intercommunication skills</li>
<li>You have previous experience of working with remote teams is a plus</li>
<li>You are a natural problem solver and find satisfaction in resolving problems</li>
<li>You are a team player but also able to work independently when required</li>
<li>Due to the nature of this position, 3-5 times/week work-from-the-office is required</li>
<li>Work proficiency in English. German is a plus, but not a must</li>
</ul>
Job requirements
Location: This role is to be located at our Headquarters in Berlin, Germany.
Working Hours: Full time (40 hours/week)
<h2 id="benefits">Benefits</h2>
<ul>
<li>Join one of the most experienced, innovative, and international teams in mobile marketing</li>
<li>Enjoy a competitive compensation package and lots of employee benefits</li>
<li>Work in a beautiful office space, stocked with top-notch equipment and located in the trendiest corner of Kreuzberg (Berlin)</li>
<li>Become part of a team that works fully synced, and benefits from a tailored career development path</li>
<li>Getting around! We contribute to your public transportation subscription</li>
<li>We care about your health! We offer healthy fruits, snacks and drinks at the office every day! (and tons of chocolate to make you happy!)</li>
<li>Be active! We offer subsidized sports membership for all the premium fitness studios such as Holmes Place and other courses in Berlin.</li>
<li>Free weekly German Course (all levels)</li>
<li>Last but not least: we have TONS of fun team events and office activities, Friday drinks, and a swanky coffee machine!</li>
</ul>
Sounds interesting?
We are looking forward to connecting with you!

IT System Administrator (f/m/x)

1 to 3 years

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