Inbound sales / Onboarding specialist

AMNIS is a Fintech company with the mission to reshape international transaction banking for SMEs. Founded in Zurich in 2014, Amnis simplifies international business for small and medium-sized companies across Switzerland and Europe.

Amnis follows Revolut as the second European company in the Mastercard Start Path program. Our online platform enables SMEs to easily, quickly, and cost-efficiently manage international payments, foreign currencies and corporate card payments with integrated expense management and much more. Today, more than 4,000 SMEs across Switzerland and Europe rely on Amnis.

After entering several new markets, we are strengthening our teams and are looking for motivated, customer-oriented people who want to become part of a fast-growing European Fintech in its scale-up phase.

In this role, you will act as the first point of contact for inbound leads, combining consultative sales with hands-on customer onboarding.

You will guide prospects and customers from a technical and product perspective, help them successfully onboard and set up the platform, and proactively identify upselling opportunities based on customer needs.

This role is fully inbound-focused and ideal for a junior sales professional.

Tasks:

• Handle inbound sales inquiries from German-speaking prospects (potentially also French) and guide them through the product from a technical and business perspective
• Support customers during the entire onboarding and setup process, ensuring a smooth and successful start with amnis
• Understand customer needs and pains and match suitable amnis solutions, including FX, payments, cards, and additional services
• Convince and upsell customers through value-based product pitching during onboarding and ongoing usage
• Collaborate closely with sales, operations, compliance, and product teams
• Contribute to internal improvements to continuously enhance customer experience and processes

• Native or near-native German speaking and English skills (company language is English). French would be a plus.
• Experience or interest in sales, customer onboarding, account management, or customer support in B2B SaaS, Fintech or Payment
• Affinity for consultative / solution-oriented selling
• Interest in or basic knowledge of payments, FX or payment cards
• Strong communication and presentation skills, with the ability to explain technical topics in a clear way
• Ability to work independently and manage multiple customer interactions
• Team player mentality with a hands-on attitude

• Attractive working conditions in a young, dynamic, and international team
• Professional environment in a rapidly growing European Fintech scale-up with offices in Switzerland, Liechtenstein, Czech Republic, Netherlands, and Austria
• Flexible work location: Vienna, Switzerland, Prague or hybrid/remote setup possible
• Modern workplace with work from home options and work from other amnis offices
• Development opportunities within the company
• Budget for external courses, training and professional development

Amnis does not seek or accept unsolicited resumes or CVs from recruitment agencies.