Support Engineer L1/L2 (On-Site)

We are looking for a Support Engineer L1/L2 to support the Belgrade office and maintain reliable day-to-day IT infrastructure for local employees and equipment.

Requirements:

• 2+ or more years of experience in a System Administrator or similar IT support role;

• Knowledge of local and global network fundamentals;

• Practical knowledge of TCP/IP, DNS, and DHCP;

• Upper-Intermediate English or higher;

• Strong communication skills and willingness to work on-site in the Belgrade office.

Responsibilities:

• Provide IT infrastructure support;

• Maintain and manage technical equipment;

• Assist end users with technical issues and inquiries;

• Support local and global network operations;

• Troubleshoot connectivity and core network-service issues.

Nice to Have:

• Experience with office hardware lifecycle management;

• Experience supporting a distributed corporate IT environment.

Working Conditions:

• On-site at the office (Belgrade, Osmana Dikica);

• Target start date: TBD.

Location: Serbia

Engagement Type: Independent Contractor (B2B)