HR Operations Officer

The HR Operations Officer is responsible for managing day-to-day HR administration and employee lifecycle processes to ensure smooth, compliant, and efficient HR operations. The role supports onboarding/offboarding, HR documentation, employee records, attendance/leave, coordination with payroll inputs, and ensuring HR policies are applied consistently across the company.

Key Responsibilities

• Manage employee onboarding and offboarding processes (offers, contracts, files, checklists, handover, access requests).
• Maintain accurate employee records and HR files (digital and physical) and ensure confidentiality.
• Prepare and issue HR letters and official documents (employment letters, salary certificates, NOCs, experience letters, etc.).
• Administer leave, attendance, and employee requests; ensure records are updated accurately.
• Support payroll preparation by validating HR inputs (new hires, resignations, allowances, deductions, leave balances, attendance).
• Coordinate medical insurance enrollment/updates and employee benefits administration.
• Ensure compliance with Saudi labor requirements and internal policies (basic HR operational compliance).
• Support HR policy implementation and employee communications (circulars, announcements, forms).
• Coordinate with government platforms and related requirements as assigned (e.g., GOSI, Muqeem, Qiwa, Mudad) where applicable.
• Handle employee queries professionally and ensure timely resolution or escalation.
• Assist in HR reports and dashboards (headcount, turnover, leave status, onboarding status, etc.).
• Support HR audits by ensuring documentation completeness and readiness.

Qualifications & Requirements

• Bachelor’s degree in HR, Business Administration, or related field.
• 2–5 years of experience in HR Operations / HR Administration (Saudi market experience preferred).
• Strong knowledge of HR documentation, employee lifecycle processes, and HR coordination.
• Good understanding of Saudi labor practices and HR compliance fundamentals.
• Strong communication skills in Arabic and English (written and spoken).
• High attention to detail and strong organization skills.
• Proficiency in MS Office; experience with HR systems/ERP (Odoo is a plus).

Key Competencies

• HR administration & documentation
• Process discipline & follow-up
• Confidentiality & integrity
• Employee service mindset
• Accuracy and attention to detail
• Time management and prioritization
• Teamwork and coordination