Retail Apparel and Fashion

Tala (We are Tala Ltd)

11-50

United Kingdom

TALA has been on a rocket ship since its founding in 2019 by entrepreneur Grace Beverley. Built on largely organic socials, today we are a digital-first, multichannel women’s athleisure brand with a multi-faceted growth and retention strategy. At just 5 years old, we’re trading on impressive numbers, including profitability. Off the back of our success, we’ve just closed a £5m fundraise round with world class institutional investors, garnering global media attention and are poised for our next stage of growth.

We are looking for a dynamic and customer-conscious Retail Store Advisor to be part of the opening team for our new central London flagship store. You will be a key member of Team TALA, ensuring a premium customer experience based in positive customer interactions, product knowledge, inventory management and store upkeep.

You’re not just selling clothes—you’re representing the brand’s style, energy, and values.

Reporting into the Retail Store Manager and sitting within our growing commercial team, this role will be pivotal to the success and growth of TALA and is an opportunity for professional development.

High quality / Effortless / Versatile / Flattering. TALA.

## Tasks

**Day to day this looks like:**

**Customer Service & Sales**

*   Embody and communicate the TALA brand philosophy, values, and culture to both internal and external customers.
*   Greet and assist customers, providing a friendly and engaging shopping experience.
*   Offer product recommendations and styling advice based on customer preferences.
*   Handle customer inquiries, complaints, and returns professionally.
*   Process sales transactions using the store’s POS system.

**Merchandising & Store Presentation**

*   Maintain a visually appealing store layout, ensuring products are well-displayed.
*   Assist with stock replenishment and product organization on shelves and racks.
*   Follow brand guidelines for store displays and promotions.
*   Keep fitting rooms clean and organized. 

**Stock Management & Operations**

*   Assist in receiving, unpacking, and organizing new inventory.
*   Conduct stock checks and monitor inventory levels.
*   Report damaged or missing products to management.
*   Follow loss prevention and security procedures to prevent theft.

**Housekeeping & Maintenance**

*   Ensure the store remains clean and tidy at all times.
*   Follow health and safety guidelines in the workplace.

**Team Collaboration & Training**

*   Work as part of a team to meet sales targets and store goals.
*   Participate in staff meetings and training sessions to stay updated on brand trends and policies.

## Requirements

**About you:**

*   **Experience in a retail environment**, preferably in fashion, activewear, or wellness—but above all, a genuine passion for these areas is a must.
*   **Exceptional communication and interpersonal skills,** allowing you to connect effortlessly with customers and inspire your team.
*   **A natural problem-solver**—proactive, quick to learn, and able to thrive both independently and as part of a dynamic team.
*   **Strong visual merchandising instincts**, with a keen eye for detail to keep the store looking stylish and on-brand at all times.
*   **Excellent multitasking skills**, balancing customer service, sales, and store operations seamlessly in a fast-paced environment.
*   **Fluent in English** (reading, writing, and speaking) to ensure clear and engaging customer interactions. Passionate about building customer relationships, from discussing upcoming collections to gathering customer insights that foster long-term loyalty.
*   **Passionate about building customer relationships**, from discussing upcoming collections to gathering customer insights that foster long-term loyalty.

**About us:**

TALA is a brand dedicated to creating effortless, versatile, flattering, and high-quality apparel that supports active lifestyles. Designed for busy, modern lives, TALA offers timeless pieces that transition seamlessly from workouts to everyday moments.  

Founded by Grace Beverley in 2019, TALA is built to actively solve problems without creating new ones for people, the planet, or anyone else. Every collection prioritises functionality and thoughtful design, combining premium fabrics with multi-way versatility and flattering fits that deliver maximum impact with minimal effort. Each piece is crafted with attention to detail, ensuring women can look and feel their best with ease.  

In 2024, TALA raised £5 million from investors, including Pembroke VCT, Venrex, and Active Partners, to support international expansion. The brand's transformation into physical retail reinforces its commitment to making active-inspired fashion more accessible. 


Read all about TALA's people, purpose and product work here.

Employee

Professional / Experienced

TALA has been on a rocket ship since its founding in 2019 by entrepreneur Grace Beverley. Built on largely organic socials, today we are a digital-first, multichannel women’s athleisure brand with a multi-faceted growth and retention strategy. At just 5 years old, we’re trading on impressive numbers, including profitability. Off the back of our success, we’ve just closed a £5m fundraise round with world class institutional investors, garnering global media attention and are poised for our next stage of growth.
We are looking for a dynamic and customer-conscious Retail Store Advisor to be part of the opening team for our new central London flagship store. You will be a key member of Team TALA, ensuring a premium customer experience based in positive customer interactions, product knowledge, inventory management and store upkeep.
You’re not just selling clothes—you’re representing the brand’s style, energy, and values.
Reporting into the Retail Store Manager and sitting within our growing commercial team, this role will be pivotal to the success and growth of TALA and is an opportunity for professional development.
High quality / Effortless / Versatile / Flattering. TALA.
<h2 id="tasks">Tasks</h2>
Day to day this looks like:
Customer Service &amp; Sales
<ul>
<li>Embody and communicate the TALA brand philosophy, values, and culture to both internal and external customers.</li>
<li>Greet and assist customers, providing a friendly and engaging shopping experience.</li>
<li>Offer product recommendations and styling advice based on customer preferences.</li>
<li>Handle customer inquiries, complaints, and returns professionally.</li>
<li>Process sales transactions using the store’s POS system.</li>
</ul>
Merchandising &amp; Store Presentation
<ul>
<li>Maintain a visually appealing store layout, ensuring products are well-displayed.</li>
<li>Assist with stock replenishment and product organization on shelves and racks.</li>
<li>Follow brand guidelines for store displays and promotions.</li>
<li>Keep fitting rooms clean and organized.</li>
</ul>
Stock Management &amp; Operations
<ul>
<li>Assist in receiving, unpacking, and organizing new inventory.</li>
<li>Conduct stock checks and monitor inventory levels.</li>
<li>Report damaged or missing products to management.</li>
<li>Follow loss prevention and security procedures to prevent theft.</li>
</ul>
Housekeeping &amp; Maintenance
<ul>
<li>Ensure the store remains clean and tidy at all times.</li>
<li>Follow health and safety guidelines in the workplace.</li>
</ul>
Team Collaboration &amp; Training
<ul>
<li>Work as part of a team to meet sales targets and store goals.</li>
<li>Participate in staff meetings and training sessions to stay updated on brand trends and policies.</li>
</ul>
<h2 id="requirements">Requirements</h2>
About you:
<ul>
<li>Experience in a retail environment, preferably in fashion, activewear, or wellness—but above all, a genuine passion for these areas is a must.</li>
<li>Exceptional communication and interpersonal skills, allowing you to connect effortlessly with customers and inspire your team.</li>
<li>A natural problem-solver—proactive, quick to learn, and able to thrive both independently and as part of a dynamic team.</li>
<li>Strong visual merchandising instincts, with a keen eye for detail to keep the store looking stylish and on-brand at all times.</li>
<li>Excellent multitasking skills, balancing customer service, sales, and store operations seamlessly in a fast-paced environment.</li>
<li>Fluent in English (reading, writing, and speaking) to ensure clear and engaging customer interactions. Passionate about building customer relationships, from discussing upcoming collections to gathering customer insights that foster long-term loyalty.</li>
<li>Passionate about building customer relationships, from discussing upcoming collections to gathering customer insights that foster long-term loyalty.</li>
</ul>
About us:
TALA is a brand dedicated to creating effortless, versatile, flattering, and high-quality apparel that supports active lifestyles. Designed for busy, modern lives, TALA offers timeless pieces that transition seamlessly from workouts to everyday moments. 
Founded by Grace Beverley in 2019, TALA is built to actively solve problems without creating new ones for people, the planet, or anyone else. Every collection prioritises functionality and thoughtful design, combining premium fabrics with multi-way versatility and flattering fits that deliver maximum impact with minimal effort. Each piece is crafted with attention to detail, ensuring women can look and feel their best with ease. 
In 2024, TALA raised £5 million from investors, including Pembroke VCT, Venrex, and Active Partners, to support international expansion. The brand&#39;s transformation into physical retail reinforces its commitment to making active-inspired fashion more accessible. 
Read all about TALA&#39;s people, purpose and product work here.

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