Communicate with clients to understand their travel preferences, needs, and budgets.
Research destinations, accommodations, cruises, resorts, transportation, and activities.
Compare available options and provide clients with relevant information to help them make informed decisions.
Assist with travel reservations and review booking details for accuracy.
Respond to client questions and provide professional support throughout the planning process.
Maintain organized client and reservation information.
Follow up with clients regarding travel plans, updates, and upcoming trips.
Build and maintain positive client relationships through responsive and personalized service.
Complete supplier, destination, and industry training to develop travel knowledge.
Stay informed about current travel products, destinations, and available vacation options.
Strong written and verbal communication skills
Customer-focused with a professional and friendly approach
Organized with good attention to detail
Comfortable communicating with clients by phone, email, and online platforms
Ability to research information and compare multiple options
Comfortable learning new technology, booking platforms, and online systems
Self-motivated and able to manage time effectively in a remote environment
Reliable internet connection and access to a computer
Willingness to complete training and participate in ongoing professional development
Ability to work independently while also utilizing team resources and support
Interest in travel, hospitality, customer service, or creating positive client experiences
Must meet applicable eligibility requirements for the opportunity
Remote work environment with flexibility to manage your schedule
Training provided — previous travel industry experience is not required
Ongoing mentorship and team support
Access to professional travel-industry training and educational resources
Opportunities to complete supplier and destination-specific certifications
Ability to develop expertise in areas such as cruises, resorts, family vacations, and international travel
Access to travel-industry resources and booking technology
Opportunities for continued professional development and growth
Ability to build long-term relationships with clients and assist with a variety of travel experiences
Supportive community with opportunities to collaborate, ask questions, and learn from others
Travel by Night is a Chicago-based travel advisor specializing in creating personalized travel experiences, from all-inclusive resorts and cruises to international getaways and me…