Recreational Facilities

Ticketmaster GmbH

5001+

Germany

Aktuell suchen wir eine\*n Marketing Manager\*in für den Bereich Customer Relationship Management. Wenn du in der Welt der E-Mail-Kampagnen zuhause bist, eine kreative Schreibe und Spaß an unserer breiten Palette an Musik-, Theater- und Sport-Themen mitbringst, bist du die oder der Richtige für uns!

## Tasks

**Deine Aufgaben:**

*   Du bist zuständig für Planung, Umsetzung und Versand von B2C und B2B E-Mail-Kampagnen in Deutschland und Österreich, inklusive Definition von Zielgruppen
*   Du evaluierst die Performance der Kampagnen, führst A/B-Tests durch, leitest daraus Handlungsempfehlungen ab und entwickelst Strategien zur Optimierung
*   Du schreibst kreative Texte für unsere E-Mails über vielfältige Themengebiete hinweg
*   Du pflegst & analysierst unsere Kundendatenbank und baust diese datenschutzkonform aus
*   Du hast die strategische Verantwortung für CRM in der zentraleuropäischen Region (Deutschland, Österreich, Schweiz, Polen, Tschechien) und stehst beratend zur Seite
*   Du unterstützt & berätst Event-Veranstalter, Partner und diverse Business-Stakeholder bei CRM-Themen & -Produkten
*   Du betreust automatisierte Marketing- und Kundenservice-Email-Journeys
*   Du hältst regelmäßigen Kontakt zu unseren CRM-Kolleg\*innen in den anderen Ticketmaster-Märkten weltweit, um Erfahrungen und Best Practices auszutauschen

## Requirements

**Dein Profil:**

*   Du bringst 3+ Jahre Erfahrung im CRM & Newsletter-Marketing mit
*   Du hast ein Studium mit Schwerpunkt Marketing, Kommunikation oder Musikwissenschaft abgeschlossen oder bringst eine vergleichbare Qualifikation mit
*   Musik, Kultur & Live Entertainment sind deine Leidenschaft – du bringst Interesse, Spaß und Wissen an unserer breiten Palette an Themen, Genres und Subkulturen mit
*   Du bist ein kreativer Kopf mit Freude am Texten und Gefühl für Design
*   Du arbeitest sorgfältig, akribisch und strukturiert – als Projektmanagement-Talent behältst du auch bei mehreren Aufgaben gleichzeitig die Übersicht und einen kühlen Kopf
*   Du hast eine schnelle Auffassungsgabe für Prozesse und Technik
*   Du trittst souverän, freundlich und professionell auf 
*   Du beherrschst die deutsche Rechtschreibung und Grammatik einwandfrei sowie gutes Englisch
*   Erfahrungen mit Salesforce Marketing Cloud, Looker Studio und/oder der Musik- bzw. Live-Industrie sind ein Plus

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. 

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

**Our work is guided by our values:**

**Reliability** - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

**Teamwork** - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

**Integrity** - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

**Belonging** \- We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Employee

Manager

Aktuell suchen wir eine*n Marketing Manager*in für den Bereich Customer Relationship Management. Wenn du in der Welt der E-Mail-Kampagnen zuhause bist, eine kreative Schreibe und Spaß an unserer breiten Palette an Musik-, Theater- und Sport-Themen mitbringst, bist du die oder der Richtige für uns!
<h2 id="tasks">Tasks</h2>
Deine Aufgaben:
<ul>
<li>Du bist zuständig für Planung, Umsetzung und Versand von B2C und B2B E-Mail-Kampagnen in Deutschland und Österreich, inklusive Definition von Zielgruppen</li>
<li>Du evaluierst die Performance der Kampagnen, führst A/B-Tests durch, leitest daraus Handlungsempfehlungen ab und entwickelst Strategien zur Optimierung</li>
<li>Du schreibst kreative Texte für unsere E-Mails über vielfältige Themengebiete hinweg</li>
<li>Du pflegst &amp; analysierst unsere Kundendatenbank und baust diese datenschutzkonform aus</li>
<li>Du hast die strategische Verantwortung für CRM in der zentraleuropäischen Region (Deutschland, Österreich, Schweiz, Polen, Tschechien) und stehst beratend zur Seite</li>
<li>Du unterstützt &amp; berätst Event-Veranstalter, Partner und diverse Business-Stakeholder bei CRM-Themen &amp; -Produkten</li>
<li>Du betreust automatisierte Marketing- und Kundenservice-Email-Journeys</li>
<li>Du hältst regelmäßigen Kontakt zu unseren CRM-Kolleg*innen in den anderen Ticketmaster-Märkten weltweit, um Erfahrungen und Best Practices auszutauschen</li>
</ul>
<h2 id="requirements">Requirements</h2>
Dein Profil:
<ul>
<li>Du bringst 3+ Jahre Erfahrung im CRM &amp; Newsletter-Marketing mit</li>
<li>Du hast ein Studium mit Schwerpunkt Marketing, Kommunikation oder Musikwissenschaft abgeschlossen oder bringst eine vergleichbare Qualifikation mit</li>
<li>Musik, Kultur &amp; Live Entertainment sind deine Leidenschaft – du bringst Interesse, Spaß und Wissen an unserer breiten Palette an Themen, Genres und Subkulturen mit</li>
<li>Du bist ein kreativer Kopf mit Freude am Texten und Gefühl für Design</li>
<li>Du arbeitest sorgfältig, akribisch und strukturiert – als Projektmanagement-Talent behältst du auch bei mehreren Aufgaben gleichzeitig die Übersicht und einen kühlen Kopf</li>
<li>Du hast eine schnelle Auffassungsgabe für Prozesse und Technik</li>
<li>Du trittst souverän, freundlich und professionell auf </li>
<li>Du beherrschst die deutsche Rechtschreibung und Grammatik einwandfrei sowie gutes Englisch</li>
<li>Erfahrungen mit Salesforce Marketing Cloud, Looker Studio und/oder der Musik- bzw. Live-Industrie sind ein Plus</li>
</ul>
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. 
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It&#39;s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

CRM & E-Mail-Marketing Manager*in (m/w/d) - German speaking 

Freelance

Freelancer - Aushilfe Fulfilment - German speaking (m/w/d)

Working student

Graphic Design Working Student (m/w/d)

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