South Shore Community Action Council, Inc.

Chief Operating Officer

Employee
Business Operations
€170,000 / year

South Shore Community Action Council, Inc. (SSCAC), a private, non-profit community action agency, provides a range of services that help improve the opportunities and well-being of low-income individuals and families throughout the South Shore.

SSCAC runs a range of programs in the areas of nutrition and food assistance, home energy and utility assistance, energy conservation assistance, early education and family support, transportation for the elderly and disabled, and income maximization.

Founded in 1965, we have grown to assist 29,000 low-income individuals of all ages each year from the South Shore, South Coast, Cape Cod, and the Islands.

In addition to our main office located in Plymouth, we operate 5 Early Education centers (Plymouth, Marshfield, Wareham, Hyannis, West Yarmouth), 3 Fuel Assistance intake offices (Plymouth, Mashpee, Martha’s Vineyard), and our Food Distribution Center (Plymouth).

Tasks

CAREERS THAT MATTER

Chief Operating Officer

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South Shore Community Action Council (SSCAC) seeks a Chief Operating Officer (COO) to work in partnership with its CEO and CFO to ensure SSCAC has the operational controls, administrative and reporting systems and procedures, and personnel supports in place to ensure financial strength and operating efficiency. SSCAC is a private 501c3 multiservice community action agency with federal, state, and private funding streams comprising its $30+ million budget and a workforce of 240+ employees across 7 locations on the South Shore and Cape Cod.

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Core Responsibilities:

The COO will drive the continuous assessment, modernization, and improvement of SSCAC’s internal operating systems, workflows, policies, and procedures to actively support the agency’s anti-poverty mission, community and internal needs, strategic goals, workforce, and compliance with program standards and applicable state and federal laws and regulations, including CSBG, Head Start, and LIHEAP. The COO will also oversee Human Resources, IT, Facilities, and selected programs.

Core Competencies:

  • Strategic and Mission-Driven Operational Leadership
  • Operational Excellence and Program Management
  • Compliance, Risk, and Regulatory Knowledge
  • Team Leadership, Communication, and Talent Development
  • Community and Organizational Needs Assessment and Strategic Planning
  • Data Systems, IT, and Data-Driven Decision Making
  • Innovation, Performance, and Continuous Improvement

Core Qualifications:

  • Minimum BA/BS in non-profit management, human services management, business management, or related field.
  • 10+ years of related supervisory/executive experience.
  • Experience overseeing daily operations of a multi-service agency, preferably a community action agency or large 501(c)3 nonprofit.
  • Human Resources expertise and management of large state and federal budgets preferred.
  • Candidates must undergo a background check that includes a CORI/SORI/BRC fingerprint, according to regulatory standards.

Salary:

$170,000/minimum annual salary/exempt position. Salary is commensurate with experience. Excellent benefits and great teamwork environment! Employee retention bonus incentive up to $1,000 (taxable) available after 90 consecutive days of successful performance.

Application:

The deadline to apply is 4/30/26. Please send a cover letter and resume to:

Human Resources

South Shore Community Action Council

71 Obery Street

Plymouth, MA 02360

Or submit via email to:

SSCAC is an EEO/ADA Employer

Requirements

  • Minimum BA/BS in non-profit management, human services management, business management, or related field.
  • 10+ years of related supervisory/executive experience.
  • Experience overseeing daily operations of a multi-service agency, preferably a community action agency or large 501(c)3 nonprofit.
  • Human Resources expertise and management of large state and federal budgets preferred.
  • Candidates must undergo a background check that includes a CORI/SORI/BRC fingerprint, according to regulatory standards.

Benefits

Outstanding company benefits package

Join South Shore Community Action Council, Inc. as our Chief Operating Officer and lead transformative initiatives impacting communities. Drive success with passion and strategic vision. Apply now to make a difference.

Updated: 5 minutes ago
Job ID: 16013228
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South Shore Community Action Council, Inc.

  1. Chief Operating Officer