Spa Elite

Staffing and Recruiting

1-10

Ireland

We are seeking a passionate and experienced **Head Spa Therapist & ESPA Trainer** to join our luxury spa team at **The Europe Hotel & Resort**. This is a key leadership role, combining excellence in treatment delivery with team mentorship and ESPA training. The ideal candidate will be dedicated to five-star guest service, possess strong hands-on experience with ESPA, and demonstrate natural leadership skills.

You will play a vital role in maintaining treatment standards, developing therapist performance, and contributing to the overall success of the spa.

## Tasks

**Key Responsibilities**

Treatment Delivery & Guest Experience

*   Perform all treatments to an exceptional standard, following ESPA protocols while tailoring services to meet individual guest needs.
*   Conduct in-depth consultations and provide personalised aftercare and home-care recommendations.
*   Promote repeat visits by suggesting treatment programs and introducing other spa or hotel services.
*   Maintain in-depth knowledge of spa treatments, packages, and promotional offers.
*   Consistently deliver five-star service with professionalism, warmth, and attention to detail.

Training & Development

*   Deliver in-house ESPA training and ongoing refresher courses.
*   Support the onboarding and continuous development of spa therapists.
*   Mentor and coach the team to ensure consistent delivery of treatments and guest care aligned with ESPA standards.

Team Leadership

*   Conduct bi-monthly performance appraisals and support the implementation of individual development plans.
*   Inspire and motivate the team to achieve high standards in both service and retail.
*   Assist the Spa Manager in rota planning, team coordination, and daily operational requirements.

Operational & Retail Excellence

*   Maintain immaculate treatment rooms and ensure strict adherence to hygiene and safety procedures.
*   Monitor and manage retail and professional stock effectively.
*   Promote ESPA products and support the team in achieving retail targets through product knowledge and coaching.
*   Participate in spa promotional events, demonstrations, and guest engagement activities.

## Requirements

**Essential Qualifications & Experience Required**

*   **Independently obtained the right to live and work in Ireland.**
*   Recognised qualifications in beauty and holistic therapy: diploma in CIDESCO, CIBTAC, ITEC, or higher.
*   Minimum 3 years of hands-on experience as a therapist, including 1+ year in a senior or leadership role.
*   Proven experience with ESPA treatments (ESPA Trainer certification desirable).
*   Fluent in English, both verbal and written.
*   Impeccable personal presentation and grooming standards.
*   Strong interpersonal, leadership, and guest service skills.
*   Flexibility to work across shifts, including evenings, weekends, and public holidays.

## Benefits

**What We Offer**

*   Competitive salary package
*   Career development and progression opportunities
*   Ongoing ESPA training and professional development
*   Staff discounts on treatments, products, and hotel services
*   On-site state-of-the-art staff accommodation, _subject to availability_
*   Supportive and professional working environment

If you're an experienced and motivated therapist ready to take on a leadership role in a high-end spa environment, we’d love to hear from you.

**Take the next step in your career now!**

**Please Note**: **_You must independently obtain the right to live and work in Ireland, or currently live & work in Ireland._** 

**Submit your application via this advert with your up-to-date CV.  Your CV profile will be sent directly to the team at The Europe Hotel & Resort, who will reach out to you directly if they would like to take you through to the next stage**.

Employee

Professional / Experienced

We are seeking a passionate and experienced Head Spa Therapist &amp; ESPA Trainer to join our luxury spa team at The Europe Hotel &amp; Resort. This is a key leadership role, combining excellence in treatment delivery with team mentorship and ESPA training. The ideal candidate will be dedicated to five-star guest service, possess strong hands-on experience with ESPA, and demonstrate natural leadership skills.
You will play a vital role in maintaining treatment standards, developing therapist performance, and contributing to the overall success of the spa.
<h2 id="tasks">Tasks</h2>
Key Responsibilities
Treatment Delivery &amp; Guest Experience
<ul>
<li>Perform all treatments to an exceptional standard, following ESPA protocols while tailoring services to meet individual guest needs.</li>
<li>Conduct in-depth consultations and provide personalised aftercare and home-care recommendations.</li>
<li>Promote repeat visits by suggesting treatment programs and introducing other spa or hotel services.</li>
<li>Maintain in-depth knowledge of spa treatments, packages, and promotional offers.</li>
<li>Consistently deliver five-star service with professionalism, warmth, and attention to detail.</li>
</ul>
Training &amp; Development
<ul>
<li>Deliver in-house ESPA training and ongoing refresher courses.</li>
<li>Support the onboarding and continuous development of spa therapists.</li>
<li>Mentor and coach the team to ensure consistent delivery of treatments and guest care aligned with ESPA standards.</li>
</ul>
Team Leadership
<ul>
<li>Conduct bi-monthly performance appraisals and support the implementation of individual development plans.</li>
<li>Inspire and motivate the team to achieve high standards in both service and retail.</li>
<li>Assist the Spa Manager in rota planning, team coordination, and daily operational requirements.</li>
</ul>
Operational &amp; Retail Excellence
<ul>
<li>Maintain immaculate treatment rooms and ensure strict adherence to hygiene and safety procedures.</li>
<li>Monitor and manage retail and professional stock effectively.</li>
<li>Promote ESPA products and support the team in achieving retail targets through product knowledge and coaching.</li>
<li>Participate in spa promotional events, demonstrations, and guest engagement activities.</li>
</ul>
<h2 id="requirements">Requirements</h2>
Essential Qualifications &amp; Experience Required
<ul>
<li>Independently obtained the right to live and work in Ireland.</li>
<li>Recognised qualifications in beauty and holistic therapy: diploma in CIDESCO, CIBTAC, ITEC, or higher.</li>
<li>Minimum 3 years of hands-on experience as a therapist, including 1+ year in a senior or leadership role.</li>
<li>Proven experience with ESPA treatments (ESPA Trainer certification desirable).</li>
<li>Fluent in English, both verbal and written.</li>
<li>Impeccable personal presentation and grooming standards.</li>
<li>Strong interpersonal, leadership, and guest service skills.</li>
<li>Flexibility to work across shifts, including evenings, weekends, and public holidays.</li>
</ul>
<h2 id="benefits">Benefits</h2>
What We Offer
<ul>
<li>Competitive salary package</li>
<li>Career development and progression opportunities</li>
<li>Ongoing ESPA training and professional development</li>
<li>Staff discounts on treatments, products, and hotel services</li>
<li>On-site state-of-the-art staff accommodation, subject to availability</li>
<li>Supportive and professional working environment</li>
</ul>
If you&#39;re an experienced and motivated therapist ready to take on a leadership role in a high-end spa environment, we’d love to hear from you.
Take the next step in your career now!
Please Note: You must independently obtain the right to live and work in Ireland, or currently live &amp; work in Ireland. 
Submit your application via this advert with your up-to-date CV. Your CV profile will be sent directly to the team at The Europe Hotel &amp; Resort, who will reach out to you directly if they would like to take you through to the next stage.

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