IT Services and IT Consulting

smartvokat GmbH

11-50

Germany

We assist Corporate Legal, Risk and Compliance departments on their digital transformation journey. As a ServiceNow Developer you will implement technical solutions in cooperation with Solution Architects and Legal Transformation Advisors.

The role requires both, broad and deep technology knowledge (incl. advanced scripting experience) and the capability to implement solutions by translating customer business problems into process-oriented technology solutions together with our Solution Architects.

We are looking for a technically strong person who is resourceful and confident under high pressure.

Please note, this is a full-time, permanent employment offer based on a local payroll . B2B Freelance contracts or candidates solicited by recruitment agencies will not be entertained.

## Tasks

As a ServiceNow Solution Architect with expertise in Contract Management, you will:

*   Lead the design and architecture of ServiceNow Contract Management solutions, ensuring alignment with business and compliance requirements.
*   Translate complex business needs (Procurement, Legal, Finance, Vendor Management) into scalable ServiceNow solutions.
*   Define target architectures, solution roadmaps, and best practices for the ServiceNow platform.
*   Guide the development and configuration of Contract Management modules, workflows, and integrations.
*   Act as a trusted advisor to stakeholders, presenting solution options, risks, and recommendations in both technical and business language.
*   Ensure seamless integration of Contract Management with other ServiceNow modules (Procurement, Vendor Management, ITSM, GRC) and third-party systems.
*   Oversee governance, standards, and quality assurance for all ServiceNow design and implementation activities.
*   Mentor developers and administrators, promoting knowledge-sharing and adherence to best practices.Stay up to date with ServiceNow platform releases and industry trends to continuously optimize solutions.

## Requirements

We are looking for someone who brings:

*   Proven experience as a **ServiceNow Solution Architect** (minimum 5+ years hands-on in enterprise environments).
*   Deep expertise in **ServiceNow Contract Management**, with broader exposure to Procurement, Vendor Management, and related modules.
*   Strong background in **solution architecture, platform design, and enterprise integrations** (APIs, web services, data exchanges).
*   Ability to define and deliver scalable, future-proof ServiceNow solutions that meet complex stakeholder needs.
*   Excellent understanding of **contract lifecycle processes** (creation, negotiation, approvals, renewals, compliance).
*   ServiceNow certifications preferred: **Certified Implementation Specialist (CIS – Procurement or Vendor Risk)**, **Certified Technical Architect** or similar advanced certifications.
*   Strong leadership and stakeholder management skills, able to engage with C-level executives and business users.
*   **Fluent in German (C1+) and English**, both written and spoken.Strong presentation, communication, and documentation skills

## Benefits

*   A team of entrepreneurial-minded colleagues who are on a mission to #dosomethingdifferent
*   A flat hierarchy with lots of opportunities to develop your international career
*   Our "9 for 10" programme (every ten days you will have a day off for personal time and recreation). This programme comes on top of 30 days of annual leave.
*   Coverage of all future ServiceNow certification fees
*   Working in a remote environment with teammates from South Africa, Germany, Slovenia and Sweden to name a few destinations. Be part of an agile and highly collaborative environment!

**Data Privacy Notice**  
"If the data subject contacts the data controller via one of these channels, the personal data transmitted by the data subject is automatically stored. The storage is solely for the purpose of processing or contacting the data subject. The data will not be passed on to third parties. The legal basis for the processing of the data is Art. 6 (1) (a) GDPR if the user has given his or her consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) (f) GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR. The data is deleted as soon as it is no longer necessary for the purpose for which it was collected. For personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be concluded from the circumstances that the matter in question has been finally clarified. The personal data additionally collected during the sending process will be deleted after a period of seven days at the latest."

Employee

Professional / Experienced

We assist Corporate Legal, Risk and Compliance departments on their digital transformation journey. As a ServiceNow Developer you will implement technical solutions in cooperation with Solution Architects and Legal Transformation Advisors.
The role requires both, broad and deep technology knowledge (incl. advanced scripting experience) and the capability to implement solutions by translating customer business problems into process-oriented technology solutions together with our Solution Architects.
We are looking for a technically strong person who is resourceful and confident under high pressure.
Please note, this is a full-time, permanent employment offer based on a local payroll . B2B Freelance contracts or candidates solicited by recruitment agencies will not be entertained.
<h2 id="tasks">Tasks</h2>
As a ServiceNow Solution Architect with expertise in Contract Management, you will:
<ul>
<li>Lead the design and architecture of ServiceNow Contract Management solutions, ensuring alignment with business and compliance requirements.</li>
<li>Translate complex business needs (Procurement, Legal, Finance, Vendor Management) into scalable ServiceNow solutions.</li>
<li>Define target architectures, solution roadmaps, and best practices for the ServiceNow platform.</li>
<li>Guide the development and configuration of Contract Management modules, workflows, and integrations.</li>
<li>Act as a trusted advisor to stakeholders, presenting solution options, risks, and recommendations in both technical and business language.</li>
<li>Ensure seamless integration of Contract Management with other ServiceNow modules (Procurement, Vendor Management, ITSM, GRC) and third-party systems.</li>
<li>Oversee governance, standards, and quality assurance for all ServiceNow design and implementation activities.</li>
<li>Mentor developers and administrators, promoting knowledge-sharing and adherence to best practices.Stay up to date with ServiceNow platform releases and industry trends to continuously optimize solutions.</li>
</ul>
<h2 id="requirements">Requirements</h2>
We are looking for someone who brings:
<ul>
<li>Proven experience as a ServiceNow Solution Architect (minimum 5+ years hands-on in enterprise environments).</li>
<li>Deep expertise in ServiceNow Contract Management, with broader exposure to Procurement, Vendor Management, and related modules.</li>
<li>Strong background in solution architecture, platform design, and enterprise integrations (APIs, web services, data exchanges).</li>
<li>Ability to define and deliver scalable, future-proof ServiceNow solutions that meet complex stakeholder needs.</li>
<li>Excellent understanding of contract lifecycle processes (creation, negotiation, approvals, renewals, compliance).</li>
<li>ServiceNow certifications preferred: Certified Implementation Specialist (CIS – Procurement or Vendor Risk), Certified Technical Architect or similar advanced certifications.</li>
<li>Strong leadership and stakeholder management skills, able to engage with C-level executives and business users.</li>
<li>Fluent in German (C1+) and English, both written and spoken.Strong presentation, communication, and documentation skills</li>
</ul>
<h2 id="benefits">Benefits</h2>
<ul>
<li>A team of entrepreneurial-minded colleagues who are on a mission to #dosomethingdifferent</li>
<li>A flat hierarchy with lots of opportunities to develop your international career</li>
<li>Our &quot;9 for 10&quot; programme (every ten days you will have a day off for personal time and recreation). This programme comes on top of 30 days of annual leave.</li>
<li>Coverage of all future ServiceNow certification fees</li>
<li>Working in a remote environment with teammates from South Africa, Germany, Slovenia and Sweden to name a few destinations. Be part of an agile and highly collaborative environment!</li>
</ul>
Data Privacy Notice &quot;If the data subject contacts the data controller via one of these channels, the personal data transmitted by the data subject is automatically stored. The storage is solely for the purpose of processing or contacting the data subject. The data will not be passed on to third parties. The legal basis for the processing of the data is Art. 6 (1) (a) GDPR if the user has given his or her consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) (f) GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR. The data is deleted as soon as it is no longer necessary for the purpose for which it was collected. For personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be concluded from the circumstances that the matter in question has been finally clarified. The personal data additionally collected during the sending process will be deleted after a period of seven days at the latest.&quot;

ServiceNow Solution Architect - Contract Management (m/f/d) based in EU or South Africa (remote)

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