smartblick

Technology, Information and Internet

11-50

Product Engineer

Germany

Are you a technical mastermind who thrives on troubleshooting complex issues?

Join Our Internal IT Support Team and unleash your technical potential. 

Here's what you'll conquer:

*   Keeping our internal systems running smoothly (think servers, networks, etc.)
*   Providing smooth technical support to your colleagues
*   Troubleshooting any tech issues that pop up
*   Implementing new software and hardware solutions to keep us on the cutting edge  
    

Welcome to Smartblick!

We're a Berlin-based team of innovators empowering manufacturers with cutting-edge hardware and software (SaaS) solutions.

From your phone to your furniture, everything you touch is manufactured. Imagine a world where those creations are kinder to our planet and people working with those machines are happier due to the help of tech you helped develop. At Smartblick, we're making that a reality.

Join us and be part of the movement building a more sustainable future, one efficient manufacturing process at a time.

## Tasks

*   Managing and maintaining the company's internal IT systems, including servers, network infrastructure and applications (Docker, Ansible, Git)
*   Providing technical support to employees, troubleshooting hardware and software issues
*   Implementing new software and hardware solutions, ensuring compatibility and seamless integration with existing systems
*   Monitor system performance and identify areas for improvement, proactively implement solutions to ensure optimal performance and uptime
*   Maintain documentation of IT systems and processes
*   Liaising with internal teams and external vendors to resolve technical issues and ensure the smooth operation of the IT infrastructure
*   Implementing security measures to protect company data and systems from threats

## Requirements

*   Bachelor's degree in computer science or a related subject
*   More than 3 years of experience in the provision and development of modern IT infrastructures
*   Experience with various operating systems, primarily Linux (Ubuntu Server), Windows and Mac OS
*   Good knowledge of network protocols and technologies (TCP/IP, DNS, DHCP, VPN)
*   Experience with server and storage technologies (virtualization, SAN/NAS)
*   Experience with cloud-based infrastructures and services (primarily Google & MS Azure)
*   Experience with implementing web-based automation and workflows between different services (Jira, Google Docs)
*   Excellent problem-solving skills and attention to detail
*   You are competent to independently take responsibility for critical parts of the infrastructure but also do not hesitate to ask for help in a team.
*   Strong communication and interpersonal skills
*   Very good verbal and written communication in German and English

## Benefits

*   Hybrid working - a mix of home-office and in-office presence (the office will soon relocate to a more central location in Berlin).
*   Support from Perschmann, an established company with over 150 years of history
*   Friendly, international team
*   Flexible working hours
*   Trust-based work
*   Training budget
*   30 holiday days + 5 training days (even if these are not recognized as training time/training leave)
*   Family friendly - 100% salary for 10 days a year if your child is sick
*   50 EUR benefit card per month for grocery
*   Technical equipment of your choice (Mac or Windows)
*   Free Club Mate, great coffee and tasty snacks in the office :)

We look forward to receiving your application, including your CV and salary details. Digital only, please!

We welcome all people - regardless of gender, nationality, ethnic and social background, disability, religion, age or sexual orientation.

Employee

Professional / Experienced

<p>Are you a technical mastermind who thrives on troubleshooting complex issues?</p>
<p>Join Our Internal IT Support Team and unleash your technical potential. </p>
<p>Here&#39;s what you&#39;ll conquer:</p>
<ul>
<li>Keeping our internal systems running smoothly (think servers, networks, etc.)</li>
<li>Providing smooth technical support to your colleagues</li>
<li>Troubleshooting any tech issues that pop up</li>
<li>Implementing new software and hardware solutions to keep us on the cutting edge</li>
</ul>
<p>Welcome to Smartblick!</p>
<p>We&#39;re a Berlin-based team of innovators empowering manufacturers with cutting-edge hardware and software (SaaS) solutions.</p>
<p>From your phone to your furniture, everything you touch is manufactured. Imagine a world where those creations are kinder to our planet and people working with those machines are happier due to the help of tech you helped develop. At Smartblick, we&#39;re making that a reality.</p>
<p>Join us and be part of the movement building a more sustainable future, one efficient manufacturing process at a time.</p>
<h2 id="tasks">Tasks</h2>
<ul>
<li>Managing and maintaining the company&#39;s internal IT systems, including servers, network infrastructure and applications (Docker, Ansible, Git)</li>
<li>Providing technical support to employees, troubleshooting hardware and software issues</li>
<li>Implementing new software and hardware solutions, ensuring compatibility and seamless integration with existing systems</li>
<li>Monitor system performance and identify areas for improvement, proactively implement solutions to ensure optimal performance and uptime</li>
<li>Maintain documentation of IT systems and processes</li>
<li>Liaising with internal teams and external vendors to resolve technical issues and ensure the smooth operation of the IT infrastructure</li>
<li>Implementing security measures to protect company data and systems from threats</li>
</ul>
<h2 id="requirements">Requirements</h2>
<ul>
<li>Bachelor&#39;s degree in computer science or a related subject</li>
<li>More than 3 years of experience in the provision and development of modern IT infrastructures</li>
<li>Experience with various operating systems, primarily Linux (Ubuntu Server), Windows and Mac OS</li>
<li>Good knowledge of network protocols and technologies (TCP/IP, DNS, DHCP, VPN)</li>
<li>Experience with server and storage technologies (virtualization, SAN/NAS)</li>
<li>Experience with cloud-based infrastructures and services (primarily Google &amp; MS Azure)</li>
<li>Experience with implementing web-based automation and workflows between different services (Jira, Google Docs)</li>
<li>Excellent problem-solving skills and attention to detail</li>
<li>You are competent to independently take responsibility for critical parts of the infrastructure but also do not hesitate to ask for help in a team.</li>
<li>Strong communication and interpersonal skills</li>
<li>Very good verbal and written communication in German and English</li>
</ul>
<h2 id="benefits">Benefits</h2>
<ul>
<li>Hybrid working - a mix of home-office and in-office presence (the office will soon relocate to a more central location in Berlin).</li>
<li>Support from Perschmann, an established company with over 150 years of history</li>
<li>Friendly, international team</li>
<li>Flexible working hours</li>
<li>Trust-based work</li>
<li>Training budget</li>
<li>30 holiday days + 5 training days (even if these are not recognized as training time/training leave)</li>
<li>Family friendly - 100% salary for 10 days a year if your child is sick</li>
<li>50 EUR benefit card per month for grocery</li>
<li>Technical equipment of your choice (Mac or Windows)</li>
<li>Free Club Mate, great coffee and tasty snacks in the office :)</li>
</ul>
<p>We look forward to receiving your application, including your CV and salary details. Digital only, please!</p>
<p>We welcome all people - regardless of gender, nationality, ethnic and social background, disability, religion, age or sexual orientation.</p>


Systems Engineer / DE & EN Speaker (m/w/d)

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