Established in 2011, Samsung SDS Cello Logistics (part of the Korean multinational Samsung Group) is one of the fastest growing logistics service providers in the world and specializes in innovative logistics services by developing and applying optimized solutions and providing SCM consultancy to customers based on their own Cello platform. The company is active worldwide in 40 countries employing more than 4.500 logistics experts.
Aufgaben
- Responsible for project management including organization of team meetings, stakeholder management, and management reporting
- Support the innovation in the SDS warehouses in Europe by a state of the art outbound processes
- Analyzing customer needs, warehouse bottlenecks, design new processes and convert them into clear requirements
- Act as a contact person for sales subsidiary, logistics partners and customers in order to answer questions regarding order situation, administrative bookings, customer requirements, distribution conditions, documentation and IOD’s in order to provide an optimum service level
- Checking possibilities and conditions of express delivery
- Take corrective actions towards carriers in case when agreed performance isn’t met
- Arrange/prepare month end volume peaks with all stakeholders involved
- Analyze logistical bottlenecks and opportunities
- Translate logistical issues/problems into workable solutions
- Pro-actively act/inform customers on outbound progress
- Back-up/assist in supporting other disciplines in transportation team
- Cooperation with transport LSPs and Warehouse Operations
Qualifikation
For this role we are looking for a candidate with a positive and enthusiastic mindset, passion for logistics and strong motivation. A person who will independently serve as main contact for Samsung SDS customer, has the capabilities to build up a strong relationship with all stakeholders involved and provide outstanding customer service. Our ideal candidate is a decisive and flexible problem-solver with a strong hands-on mentality that is used to work in teams, but can also work independently.
- Strong communication skills, persuasion and analytical skills
- Logistics education (at least common ground with Logistics)
- Minimum 5 years of relevant experience
- Excellent Microsoft Excel skills
- Customer orientated
- Curious, eager to learn and pro-active attitude
- Business English and German in speaking and writing
- Ability to prioritize multiple requests and responsibilities in a fast paced environment
Benefits
- Great learning environment in one of the fastest growing logistic companies
- Access to the newest technologies
- 13 monthly salaries
- Access to Corporate Benefits
- employer-financed company pension scheme
- Great working place with young, professional team
If this role matches your profile please send your CV and motivation letter (English or German) to the Samsung SDS HR Department