Quaker Houghton

Chemical Manufacturing

1001-5000

Netherlands

Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers’ expectations.

The **Customer Service Representative** team plays an essential and value-adding role by acting as the heart of our operations. Join a team where supporting each other is part of the culture, in a company where customer success is our own.

## Tasks

**What will you do?**

*   Communicate daily with customers, internal departments, and affiliates so customer expectations are met.
*   Prepare and manage requests for quotations.
*   Handle all orders efficiently and expeditiously.
*   Coordinate with Supply Chain, Production and Sales so that all internal departments are aligned and well-informed. 
*   Ensure our service is compliant with commercial agreements.
*   Keep the information in our software up to date; we work with JD Edwards.
*   Follow all process standards & regulations such as: SOX and BSI.
*   Support and work together with the other EMEA Customer Service Teams to reach company goals.

## Requirements

**What are we looking for?**

*   Customer-oriented with good prioritization role in a team environment.
*   IT knowledge: Proficient in Microsoft Word, Excel and Outlook.
*   **Languages**: English professional level spoken and written is a must.
*   Fulltime, 40 hours.

**Soft skills:**

*   Results-focused and the ability to take ownership of tasks.
*   Strong communication skills both verbal and written.
*   Ability to work at all levels within the business.
*   Good organizational skills with the ability to work to tight timescales.
*   Good organizational skills with the ability to work in tight timescales.

## Benefits

**What’s in it for you?**

*   Competitive salary, bonus opportunities, pension scheme and other attractive social benefits.
*   Possibility of hybrid working.
*   28 days of holiday + 2 days paid for voluntary work.
*   Holiday pay of 8,5%.
*   Attractive Wellbeing, Sustainability, Women Inclusion & Diversity programs.
*   Onboarding training plus continuous on-the-job learning and development programs as part of our QH University.

Contract

<p>Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers’ expectations.</p>
<p>The <strong>Customer Service Representative</strong> team plays an essential and value-adding role by acting as the heart of our operations. Join a team where supporting each other is part of the culture, in a company where customer success is our own.</p>
<h2 id="tasks">Tasks</h2>
<p><strong>What will you do?</strong></p>
<ul>
<li>Communicate daily with customers, internal departments, and affiliates so customer expectations are met.</li>
<li>Prepare and manage requests for quotations.</li>
<li>Handle all orders efficiently and expeditiously.</li>
<li>Coordinate with Supply Chain, Production and Sales so that all internal departments are aligned and well-informed. </li>
<li>Ensure our service is compliant with commercial agreements.</li>
<li>Keep the information in our software up to date; we work with JD Edwards.</li>
<li>Follow all process standards &amp; regulations such as: SOX and BSI.</li>
<li>Support and work together with the other EMEA Customer Service Teams to reach company goals.</li>
</ul>
<h2 id="requirements">Requirements</h2>
<p><strong>What are we looking for?</strong></p>
<ul>
<li>Customer-oriented with good prioritization role in a team environment.</li>
<li>IT knowledge: Proficient in Microsoft Word, Excel and Outlook.</li>
<li><strong>Languages</strong>: English professional level spoken and written is a must.</li>
<li>Fulltime, 40 hours.</li>
</ul>
<p><strong>Soft skills:</strong></p>
<ul>
<li>Results-focused and the ability to take ownership of tasks.</li>
<li>Strong communication skills both verbal and written.</li>
<li>Ability to work at all levels within the business.</li>
<li>Good organizational skills with the ability to work to tight timescales.</li>
<li>Good organizational skills with the ability to work in tight timescales.</li>
</ul>
<h2 id="benefits">Benefits</h2>
<p><strong>What’s in it for you?</strong></p>
<ul>
<li>Competitive salary, bonus opportunities, pension scheme and other attractive social benefits.</li>
<li>Possibility of hybrid working.</li>
<li>28 days of holiday + 2 days paid for voluntary work.</li>
<li>Holiday pay of 8,5%.</li>
<li>Attractive Wellbeing, Sustainability, Women Inclusion &amp; Diversity programs.</li>
<li>Onboarding training plus continuous on-the-job learning and development programs as part of our QH University.</li>
</ul>


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Administrativo de logística temporal en Bera a 30 minutos de San Sebastián

Ayudante General - ALUDYNE (CDMX)

Ayudante General - Stellantis Norte

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Our other open positions
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