HR Operations Specialist

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs.

About the Role

We are looking for an HR Operations Specialist to join our Global HR Operations team. In this role, you will be the primary point of contact for employees across the Netherlands, ensuring a seamless employee experience throughout the entire employee lifecycle.

You will be responsible for managing HR processes, maintaining employee records, supporting compliance activities, and partnering with colleagues across HR, Talent Acquisition, Payroll, and the business. In addition, you will have opportunities to contribute to regional HR initiatives and projects that drive operational excellence and continuous improvement across EMEA.

This is an excellent opportunity for an HR professional who enjoys working in a fast-paced, international environment and is passionate about delivering high-quality employee support and HR services.

What You'll Do

Employee Lifecycle Management

• Manage HR administration and processes throughout the employee lifecycle, from onboarding to offboarding.
• Prepare and issue employment contracts, amendments, and HR-related documentation.
• Maintain accurate employee records and ensure data integrity across HR systems.
• Support organizational changes, including promotions, transfers, and other employee updates.

Employee and Manager Support

• Serve as a first point of contact for HR-related inquiries.
• Provide timely, accurate, and customer-focused support to employees and managers.
• Escalate or coordinate complex issues with the appropriate HR teams when required.

Onboarding and Offboarding

• Coordinate new hire onboarding activities to ensure a smooth startfor new employees.
• Partner with internal stakeholders to facilitate onboarding requirements.
• Manage offboarding activities and support employees throughout the exit process.

Compliance and HR Administration

• Ensure employee records and HR processes comply with local legislation and company policies.
• Support the administration of local benefit sand HR programs.
• Assist with disciplinary, employee relations, and compliance-related activities as directed by HR Business Partners.

HR Systems and Continuous Improvement

• Maintain and update employee information within HR systems.
• Conduct regular data audits to ensure accuracy and consistency.
• Support HR projects and process improvement initiatives aimed at enhancing operational efficiency and employee experience.

What We're Looking For

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
• Minimum of 4 years of experience in an HR Operations, HR Administration, or People Operations role.

Experience

• Solid understanding of Dutch employment practices and HR administration requirements.
• Experience supporting HR processes across the employee lifecycle.
• Experience working with HRIS/HCM platforms; Workday experience is highly desirable.
• Exposure to supporting employees within an international or multinational environment is an advantage.
• HR certification is considered a plus.

Skills

• Strong organizational skills with the ability to manage multiple priorities effectively.
• Excellent attention to detail and commitment to accuracy.
• Customer-focused mindset with a passion for delivering exceptional employee support.
• Strong problem-solving and analytical capabilities.
• Ability to work independently and collaboratively across teams.
• Comfortable adapting to change and identifying opportunities for process improvement.
• Proficiency in Microsoft Office applications, particularly Outlook,Excel, and PowerPoint.

Languages

• Fluent Dutch and English, both written and spoken

What’s in it for you?

• Hybrid working model (3 days onsite in Uithoorn)
• Access to QH University (500+ learning programs) and career development opportunities
• Health insurance allowance
• Pension scheme
• Holiday buy/sell program
• Exposure to regional HR processes and cross-functional collaboration across EMEA.
• A collaborative and global HR team environment
• Well being, Colleague Resource Groups & other attractive DEI programs.
• Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice.

This role offers a great opportunity to further develop your HR Operations career while making a meaningful impact on employees and the organization.

Who are we?

We are a global leader in industrial process and mechanical engineering present in 40+ countries. We are continually improving and innovating so the world’s industrial manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our engineers, chemists and industry experts partner with our customers to play a key role in helping them run even more efficiently, even more effectively, whatever comes next.

Our values: Live Safe , Exceed Customer Expectations, Drive Results, Embrace Diversity and Do Great Things Together.

Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.

EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.