Technical Sales Assistant (f/m/d) Hamburg - Passion for technology, pivot and international environment

Make technology accessible – and customers happy.

Are you passionate about technology, enjoy working with Excel spreadsheets, and love it when things run smoothly? Join our dedicated Technical Sales team and help us deliver complex sensor solutions in a way that is clear, structured, and customer-friendly.

You’ll work closely with our end-customer sales team as well as our developers and administrative colleagues – acting as the bridge between customer inquiries, consulting, and preparing quotations. In this role, you’ll collaborate directly with our Head of Sales & Marketing (Andrea Wieland), allowing for quick feedback loops and direct involvement in strategic topics.

Our team currently consists of six permanent sales professionals, supported by scientific experts across various locations. With our agile approach, we promote ownership, open communication, and a positive culture around learning from mistakes – because we grow together.

Who we are

Founded in 2011, PyroScience GmbH is a leading SME in the field of cutting-edge opto-chemical measurement technology. Our solutions are used globally in science and industry – especially in the fast-growing sectors of environmental monitoring, life sciences, and biotechnology. The applications of our products are as exciting as they are diverse, ranging from deep-sea exploration to space research.

Location: Hamburg – Winterhude – easily accessible by public transport. Ideally, you’ll spend 80–90% of your time in the office during the onboarding phase.
Type of position: Flexible part-time schedule, between 20–30 hours/week
Salary: Between €40,000-45,000 p.a. (full-time equivalent) plus bonus - details available for discussion.

Your responsibilities – here’s how you could get started:

• Get familiar with our helpdesk system and accounting software
• Create your first quotes and draft emails to customers
• Maintain Excel spreadsheets, build (more complex) pivot tables, and ensure data quality

Once you're up to speed, you'll take on responsibility for:

• Preparing and sending technical quotations in close collaboration with the sales team
• Communicating with customers – in a friendly, clear, and solution-oriented manner
• Following up on leads and quote status (e.g., after trade fairs)
• Maintaining key sales metrics and KPIs
• Providing structured support to our technical consultants – you’re the link to the customer
• Exploring our products with curiosity – visiting our website is a great first step to get to know them
• Optional: There’s room to grow! If you're eager to develop further, there's potential for you to take on your own customer advisory responsibilities.

What you bring:

❤️ A passion for sales, structure, technology, and communication is essential.
📊 Very good Excel skills (pivot tables are very important) – you love numbers (Note: this position is not about data analytics/KPIs).

🤖 If you have experience with AI and building chatbots, that would be great and can enrich our team
🗣 German at B2 level (internal team communication is primarily in German), English at C1 level (our customers are international).
🛠 Basic technical understanding – you should be interested in how our sensors work and in which applications they are used.
🤖 If you have experience with AI and building chatbots, that would be great and can enrich our team.
🧠 Initiative and team spirit
💬 Openness, appreciation, and a desire for good communication
A degree is not required – career changers or returnees with an affinity for sales are also welcome!

What you can expect

✅ An academically driven, multinational team
✅ Colleagues with backgrounds in physics, chemistry, and biology – and a strong culture of mutual support
✅ A dedicated team of six sales professionals plus a developer in a support role
✅ A respectful, agile leadership style – with weekly check-ins and a clear decision-making structure
✅ Flat hierarchies and a work environment where mistakes are part of the learning process
✅ Office located in Hamburg – approx. 80–90% on-site presence, 10–20% remote by mutual agreement
✅ Regular team and group events at other locations (Aachen, Graz)
✅ Flexible working hours (flextime) and a family-friendly approach to scheduling
✅ 30 vacation days plus opportunities for further training and development
✅ Deutschlandticket (public transport pass), performance bonuses, and occupational health care

Working hours & compensation

📆 Monday to Friday – Flexible scheduling possible for part-time roles. Let’s discuss the details in person.
📍 Location: Hamburg, Winterhude – easily accessible by public transport (close to Mühlenkamp and the Außenalster)
⏳ Choose between 20–35 hours per week
💰 Salary: €40,000–45,000 p.a. (full-time equivalent) plus bonus – details can be discussed during the interview

Ready to make technology accessible – and become part of a strong team?

We’d love to hear from you! Just send us your CV – we typically get back to you within one week.

📩 Contact: Andrea Wieland, Head of Sales & Marketing
🗓 Start: From August 2025