Technical Consultant - Sales & Client Success (m/f/d)

📍 Salzburg (Austria), Langenfeld (Germany) or remote in Austria / Germany

Do you enjoy combining technical consulting, architecture thinking, and customer interaction to solve complex digital challenges?

Then this role at Pimcore might be exactly what you’re looking for.

Pimcore is the world's leading open-core platform for data management and digital experiences. More than 118,000 companies in 75 countries and 180+ solution partners rely on Pimcore to manage their product data, digital assets, and customer experiences.

From our Mission Control Centers in Salzburg and beyond, our Pimconauts explore new data and experience universes every day.

🌍 About the Role

This role sits at the intersection of Technical Consulting, Pre-Sales, and Customer Success.

You will work closely with Sales teams, customers, and partners to design solutions, demonstrate the Pimcore platform, and ensure long-term customer success.

🚀 Your Mission

As a Technical Consultant – Sales & Client Success, you will:

• Support Sales teams in complex enterprise deals with deep technical expertise
• Act as a subject matter expert for architecture, integrations, and platform best practices
• Deliver tailored product demos, including code-level customization for complex use cases
• Support RFI/RFP processes and develop winning technical solution strategies
• Build long-term customer relationships and ensure ongoing success with Pimcore
• Identify growth and upsell opportunities within existing accounts
• Proactively monitor customer satisfaction and mitigate churn risks early
• Collaborate with Product, Sales, and Marketing teams to share customer insights

🧠 What You Bring

• Degree in Business, IT, Marketing, or a related field
• Experience in Pre-Sales, Technical Consulting, Customer Success, or SaaS/PaaS environments
• Solid understanding of software architectures, APIs, integrations, and data modeling
• Experience with enterprise platforms such as PIM, DAM, CMS, DXP, or eCommerce systems
• Strong communication skills across technical and business stakeholders
• Analytical and solution-oriented mindset with a strong customer focus
• Fluent in English and German
• Willingness to travel occasionally (approx. 5–10%)

✨ What You Can Expect

🚀 Make a real impact on a globally leading data & experience platform

🧑‍🚀 Work with a unique and slightly crazy team of Pimconauts

🏡 Flexible working hours and full remote or hybrid setup

📚 Dedicated personal & professional development budget

🌴One additional vacation day for every year as a Pimconaut

🌍 International environment with daily communication in English

🏢 Modern offices in Salzburg and Langenfeld

🚀 Interested?

Apply now or feel free to reach out if you’d like to learn more about the role.

We are really looking forward to meeting you!