Service Employee- Hourly Base

About Mimo Hospitality

Founded by Meagan Cederbaum and Simon Bernhard, Mimo Hospitality is a Swiss hospitality group passionate about creating memorable experiences and strengthening communities worldwide. "Mimo" stands for (mi)cro-(mo)ments. We are totally focused on the little moments in between. We believe in holistic services, which means going beyond the four walls of a restaurant or hotel and immersing ourselves in the digital world. Before, during and after, whether online or right in front of you, we take the time to carefully craft our concepts and accompany you on every step of your journey. Because every micro-moment is an opportunity to offer something special. Our ultimate goal is to change the way you experience hospitality by strengthening more sustainable food-systems.

About ALBA Sourdough Pizza

Located in the vibrant heart of Kreis 3 in Zurich, ALBA Sourdough Pizza is built around craftsmanship, fermentation, and a deep respect for ingredients. Our concept is enriched by the presence of AULUS, our 159-year-old sourdough starter, which represents a living legacy and the foundation of our pizzas.

We work with a unique network of carefully selected producers to help build a more sustainable food system. By importing many ingredients directly from our producers and eliminating middlemen, we ensure exceptional quality, transparency, and consistency in everything we serve.

In 2025, ALBA expanded with two new locations:

• Birmensdorferstrasse 431 – focused on delivery, take-away, and workshops, supporting our growing operations.
• Stampfenbachstrasse 68 – open also for lunch, where we offer a different product concept, featuring New York–style pizza slices, while maintaining our commitment to quality and fermentation.

At ALBA, we value passion, precision, and teamwork. We offer an international, dynamic workplace where quality, sustainability, and creativity are at the core of everything we do.

Overview

We are looking for a Service Employee starting in May 2026 who will play a key role in ensuring a smooth, welcoming, and efficient service experience at ALBA. The role primarily focuses on supporting evening service operations and guest interactions, while working closely with the team during busy hours.

This is an hourly position, with approximately 3–5 evening shifts per week (around 3–4 hours per shift).

For candidates with an interest in hospitality, the position also offers the opportunity to learn and grow within the restaurant environment. No extensive experience is required — we are happy to support and train motivated individuals who are eager to learn.

🍕 Your mission

• You embody ALBA's values: you adopt a warm, smiling and professional attitude towards guests, help your colleagues during service, and display a "problem solver" attitude.
• You guarantee the well-being of guests during their time with us: you ensure a warm welcome and contribute to providing the best customer experience at every stage of the service.
• You are a guarantor for the quality of the service on site: you ensure an "ALBA-style" service and are responsible for the accuracy of the service.
• You are responsible for the speed of the service and the optimisation of the table rotation.
• You are a guarantor for the optimisation of the average order value: you master the knowledge of our products, wines and cocktails and participate in the training of new team members.
• You engage in communication with the management team by effectively communicating needs, ideas and concerns to continuously improve ALBA.

👀 What we are looking for (we hire on attitude first)

• Radiating smile.
• Great energy, proactive attitude and team spirit.
• Boundless passion for hospitality, pizza & italian-inspired cuisine.
• Previous experience is a plus, but not a requirement.
• English intermediate, Italian would be a plus.
• Willingness to learn, take on new responsibilities and grow with Mimo-Hospitality & ALBA Sourdough Pizza.

☀️ Working at ALBA

• Life is expensive. We believe in great compensation.
• Provided administrative support for working permit.
• Experience on how to run a modern F&B business on agile principles.
• Discounts at ALBA Sourdough Pizza.
• Flexibility with your work schedule.
• Great pizzas and drinks after your shift.