Product Manager

As the Product Manager, you’ll play a central role in building, refining, and enhancing our product to meet the evolving needs of our users and the market. You’ll be responsible for defining a compelling product vision and roadmap, ensuring alignment across teams, and maintaining a relentless focus on quality and impact on 'Doers'. This is an exciting opportunity for a driven and innovative product professional who wants to make a real difference in the fintech world.

• Work Arrangement: Onsite/Remote (Frequent travel to workspace required)
• Location: Bahria Town Phase 8
• Experience Level: III
• Job Level: People Manager
• Progression: Lead

Who We Are

Metric is a financial intelligence app for SMEs and SMBs, built by entrepreneurs, industry experts, and venture capital investors. We have spent years working with thousands of startups to understand the challenges around financial management for young businesses. We believe a business can't survive and grow without the right financial tracking and insights.

At Metric, we're revolutionizing the fintech landscape with innovative solutions designed to simplify financial management for small businesses. As an early-stage startup, we are passionate about providing a cutting-edge product that make a real difference in people's lives.

Product Strategy and Roadmapping:

• Change and update the product roadmap based on usage analytics, customer feedback, business team input, and stakeholder requirements.
• Preparation and compilation of product artifacts, such as the Functional/Feature Ideation Document, Business Requirements Document, Product Requirements Document or any other document that the managers deems fit to improve overall process.
• Work with the Engineering team to understand features and provide clarity, if needed.
• Create and maintain product roadmaps, translating them into a manageable product backlog.
• Maintain prioritized backlogs of features, user stories, and errors.
• Support sprint planning by understanding product requirements and changes.

User and Market Research:

• Perform competitive analysis and market research to understand competitor products.
• Conduct interviews to gather user feedback and user testing sessions to gather insights and improve the product.
• Gain a deep understanding of users and customers to identify and fill product gaps, improving user experience and driving growth through demos and other activities.

Data Analysis and Metrics:

• Analyze product metrics to track performance and identify areas of improvement.
• Manage and analyze app reviews to capture user sentiment.
• Quantify user feedback to inform bug fixes, UX, and UI improvements for the Product Design & Engineering team.
• Track the Experience function's key performance indicators (KPIs).

Customer Experience and Process Improvement:

• Identify areas of improvement in customer-facing platforms and pain points in internal processes.
• Develop a deep understanding of customer needs and collaborate with UX designers and engineers to define solutions.

Collaboration and Communication:

• Coordinate between Product, QA, Engineering Team and Stakeholders.
• Manage communications with external partners as needed.

Team Development and Training:

• Onboard and train incoming product associates.
• Support the tech hiring requirements of the company.

• 2-3 years of experience in product management within the fintech or technology industry, with a track record of successful product launches.
• Strong understanding of product lifecycle management, from concept through launch and optimization.
• Excellent communication skills, with the ability to effectively engage and inspire cross-functional teams.
• Analytical mindset, with experience in using data to drive product decisions.
• Experience in managing budgets and resource allocation.

• Competitive remuneration package, in line with your experience including health benefits, unlimited vacation policy, and ESOPs.
• An opportunity to work for a global fintech product making waves in 190+ countries while bringing your ideas to life which have a real impact on our product.
• Flex-Time policy which provides flexibility of schedule.
• Work in a people-first, values-centric environment where we take pride in our team being our biggest priority! You'll never stop learning and growing.

Equal Opportunity Employment & DEIB

At Metric, we actively seek out Doers from diverse backgrounds to fuel our growth. Our core value, "No Gatekeepers," defines our commitment to fostering a workplace where all voices are valued and celebrated. We affirm that inequality is detrimental to our product, our team members, and the diverse customers we serve. We believe diversity fuels innovation and exceptional outcomes for our global product. Decisions on hiring, compensation, performance, and conclusion of employment are made fairly, offering equal opportunities to all. We prioritize empathy and respect for each other in all we do.