LIONSCOUT GROUP

Staffing and Recruiting

11-50

Senior IT Recruiter & Account Manager

Switzerland

Are you ready to propel your career with a trailblazer in enterprise content management, printer park management, and cutting-edge digital document workflows?

Our client, a powerhouse with headquarters in the Kanton of Zurich and eight vibrant branches across German and French-speaking Switzerland, employs around 200 dynamic professionals. 

Renowned for their all-encompassing solutions and top-tier expertise, they are on the lookout for a dedicated and seasoned individual to join their innovative Digital Office Team as a **System Engineering & Support Manager**. If you thrive in a fast-paced, technology-driven environment and are eager to make a real impact, this is the opportunity for you!

## Tasks

As a vital part of the Digital Office Team, you will be responsible for a range of tasks aimed at optimizing client management and operations processes. Your key responsibilities will include:

*   Expanding the MS Teams platform with additional apps
*   Providing user training in the client and M365 environment
*   Participating in internal projects
*   Continuously optimizing client management processes
*   Enhancing operations processes in the Digital Office
*   Supporting requests (tickets) in the Dynamics environment
*   Offering professional support for ICT specialist trainees
*   Ensuring user support and further developing support processes

## Requirements

To excel in this role, you should possess the following qualifications and skills:

*   Completed vocational training in IT
*   Further training in **Microsoft Azure, InTune, and M365 platform**
*   In-depth support experience
*   Extensive experience in **client management**
*   Experience in practical training of IT apprentices
*   Strong knowledge of incident, problem, and change management
*   **Proficiency in German and English**, with French as an advantage
*   An extroverted and communicative personality
*   Conceptual, process-oriented thinking and action

## Benefits

Our client offers a range of benefits to ensure a fulfilling and rewarding career:

*   A challenging and varied job
*   Comprehensive introduction & onboarding to the field of work
*   Exciting, varied projects and development opportunities
*   A lively working environment within a well-coordinated and motivated team

If you are passionate about driving innovation and excellence in digital solutions and looking for a role that offers growth and excitement, we want to hear from you! 

Apply now and become a part of a forward-thinking Team where your expertise and enthusiasm will make a significant impact.

Employee

Professional / Experienced

<p>Are you ready to propel your career with a trailblazer in enterprise content management, printer park management, and cutting-edge digital document workflows?</p>
<p>Our client, a powerhouse with headquarters in the Kanton of Zurich and eight vibrant branches across German and French-speaking Switzerland, employs around 200 dynamic professionals. </p>
<p>Renowned for their all-encompassing solutions and top-tier expertise, they are on the lookout for a dedicated and seasoned individual to join their innovative Digital Office Team as a <strong>System Engineering &amp; Support Manager</strong>. If you thrive in a fast-paced, technology-driven environment and are eager to make a real impact, this is the opportunity for you!</p>
<h2 id="tasks">Tasks</h2>
<p>As a vital part of the Digital Office Team, you will be responsible for a range of tasks aimed at optimizing client management and operations processes. Your key responsibilities will include:</p>
<ul>
<li>Expanding the MS Teams platform with additional apps</li>
<li>Providing user training in the client and M365 environment</li>
<li>Participating in internal projects</li>
<li>Continuously optimizing client management processes</li>
<li>Enhancing operations processes in the Digital Office</li>
<li>Supporting requests (tickets) in the Dynamics environment</li>
<li>Offering professional support for ICT specialist trainees</li>
<li>Ensuring user support and further developing support processes</li>
</ul>
<h2 id="requirements">Requirements</h2>
<p>To excel in this role, you should possess the following qualifications and skills:</p>
<ul>
<li>Completed vocational training in IT</li>
<li>Further training in <strong>Microsoft Azure, InTune, and M365 platform</strong></li>
<li>In-depth support experience</li>
<li>Extensive experience in <strong>client management</strong></li>
<li>Experience in practical training of IT apprentices</li>
<li>Strong knowledge of incident, problem, and change management</li>
<li><strong>Proficiency in German and English</strong>, with French as an advantage</li>
<li>An extroverted and communicative personality</li>
<li>Conceptual, process-oriented thinking and action</li>
</ul>
<h2 id="benefits">Benefits</h2>
<p>Our client offers a range of benefits to ensure a fulfilling and rewarding career:</p>
<ul>
<li>A challenging and varied job</li>
<li>Comprehensive introduction &amp; onboarding to the field of work</li>
<li>Exciting, varied projects and development opportunities</li>
<li>A lively working environment within a well-coordinated and motivated team</li>
</ul>
<p>If you are passionate about driving innovation and excellence in digital solutions and looking for a role that offers growth and excitement, we want to hear from you! </p>
<p>Apply now and become a part of a forward-thinking Team where your expertise and enthusiasm will make a significant impact.</p>


Microsoft 365 Manager - System Engineering & Support 

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