Technology, Information and Internet

Kryptos Technologies limited

11-50

Spain



## Tasks

**IT Support Engineer**

**Corella, Navarra- Spain  ( 100% onsite)**

**6months + Contract**

**Job Summary**

We are seeking a proactive and skilled IT Support Technician to join our team. The successful candidate will provide technical assistance to employees, troubleshoot a range of hardware and software issues, and support IT infrastructure both in office and on the production floor.

**Key Responsibilities**

•              Provide technical support to all employees across the organization.

•              Troubleshoot a wide variety of issues including connectivity problems, data access, network failures, low computer performance, and cloud migration.

•              Installation and configuration of user and commonly used equipment and devices, including - install updates, perform repairs, carry out maintenance tasks, and handle data transfers.

•              Diagnose and resolve issues with multiple devices such as printers, scanners, desktops, laptops, handheld devices, and servers.

•              Respond to and resolve user-generated support tickets in a timely and efficient manner.

## Requirements

**Qualifications and Skills**

•              Technical training in Microcomputer Systems and Networks or a similar field. (MS O365, Windows 11 and Windows Server)

•              At least 1 year of experience in similar support tasks, preferably in industrial or manufacturing environments. 2 years of experience is a strong plus.

•              Strong problem-solving and communication skills.

•              Ability to work independently and manage priorities effectively

Contract

Professional / Experienced

<h2 id="tasks">Tasks</h2>
IT Support Engineer
Corella, Navarra- Spain ( 100% onsite)
6months + Contract
Job Summary
We are seeking a proactive and skilled IT Support Technician to join our team. The successful candidate will provide technical assistance to employees, troubleshoot a range of hardware and software issues, and support IT infrastructure both in office and on the production floor.
Key Responsibilities
• Provide technical support to all employees across the organization.
• Troubleshoot a wide variety of issues including connectivity problems, data access, network failures, low computer performance, and cloud migration.
• Installation and configuration of user and commonly used equipment and devices, including - install updates, perform repairs, carry out maintenance tasks, and handle data transfers.
• Diagnose and resolve issues with multiple devices such as printers, scanners, desktops, laptops, handheld devices, and servers.
• Respond to and resolve user-generated support tickets in a timely and efficient manner.
<h2 id="requirements">Requirements</h2>
Qualifications and Skills
• Technical training in Microcomputer Systems and Networks or a similar field. (MS O365, Windows 11 and Windows Server)
• At least 1 year of experience in similar support tasks, preferably in industrial or manufacturing environments. 2 years of experience is a strong plus.
• Strong problem-solving and communication skills.
• Ability to work independently and manage priorities effectively

IT Support Engineer

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