Head of Operations (w/m/d)

Head of Operations - incl. purchasing (Berlin)

Every is building the default way to eat better during the week. We’re a DTC food company with a subscription model, growing (doubling) year over year, and we believe we can keep doing so for quite some time. We don’t do retail — we build our own channel, our own customer relationship, and our own operating system.
Ops is one of the core levers to make that growth happen without breaking the business.
That’s why we’re looking for a Head of Operations to build the next-stage supply chain and last-mile machine with us.

What you’ll own

• End-to-end supply chain from producers → warehouses/hubs → customers
• Last-mile excellence across outsourced 3PLs and warehouses
• Rollout of local delivery hubs as we scale
• 1 hub today (Berlin)
• +2 next year likely
• up to ~15 hubs in the years after
• Procurement for culinary product + packaging
• Culinary designs, Ops negotiates and buys
• Forecasting & S&OP cadence (with Marketing, Finance, DP, Culinary)
• Ops tooling and systems evolution in tight partnership with Tech
• HACCP documentation and compliance across all physical touch points
• Leading and developing our ops team (last mile + supply chain)

What success looks like (12–24 months)

• Systems in place to double volume in 2026 and 2027 without delivery/quality issues
• Delivery experience improves from “OK” to “great”
• Hub launches are predictable and compounding
• Procurement becomes a margin + reliability lever
• Demand planning becomes real, not reactive
• Ops stack evolves from “works” to “state-of-the-art”
• HACCP runs cleanly across nodes and partners

What we’re looking for

• 8+ years in senior ops / supply chain roles in FMCG, food, or DTC physical products
• Proven scaling of a physical operation 3–10× (volume + complexity)
• Strong procurement / negotiation background (ingredients and/or packaging)
• Experience managing outsourced partners with SLAs and improvement loops
• Solid forecasting / demand planning track record
• Systems builder who partners well with engineering
• Hands-on leader who grows teams
• Comfortable in high-growth ambiguity and fast decision cycles

Nice-to-haves: frozen/chilled exposure, multi-hub networks, strong ops-finance intuition, prior HACCP/audit exposure.
If this is your kind of mountain, send:

• CV / LinkedIn
• 3–5 bullets on the most complex ops system you scaled
• and why Every