Business Consulting and Services

Encaja Talent

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Funded training, courses and certifications to grow your skills.

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We're working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Hebrew-speaking Social Media Content Moderators to support a major global social media platform.This is a fully on-site position in Lisbon, Portugal, offering the opportunity to join an international team focused on maintaining a safe, reliable, and positive online environment.<h2>Your Role:</h2><ul><li>Review reported content, including images, videos, text, and advertisements, ensuring compliance with platform policies and applicable standards in Hebrew and English</li><li>Evaluate advertisements to identify misleading, inappropriate, or harmful content</li><li>Investigate reported violations using internal tools and resources and determine the appropriate action</li><li>Ensure content and advertisements comply with platform guidelines and applicable requirements</li><li>Maintain accurate records of moderation activities and report relevant trends or patterns</li><li>Collaborate with internal teams to resolve complex cases and support platform policies</li><li>Provide feedback and recommendations to improve content moderation processes</li><li>Stay informed about changes to policies and procedures to ensure accurate and consistent moderation</li></ul><h2>Your Qualifications:</h2><ul><li>Hebrew at C1 level</li><li>English at B2 level</li><li>Ability to thrive in a dynamic, structured, and team-focused environment</li><li>Ability to make consistent decisions based on established rules and policies</li><li>Strong attention to detail and sense of responsibility</li><li>Passion for helping others and contributing to a safer online environment</li><li>Ability to handle potentially stressful or sensitive situations professionally</li><li>Based in Portugal or willing to relocate to Portugal</li><li>Availability to work on-site in Lisbon</li></ul><h2>The Offer:</h2><ul><li>Fully on-site position in Lisbon, Portugal</li><li>22 days of annual leave</li><li>Private health insurance</li><li>Yearly sponsored flight home</li><li>Relocation support, including flight cost reimbursement and accommodation</li><li>Dedicated support from colleagues experienced in assisting international relocations</li><li>Free Portuguese language classes</li><li>Initial 12-month contract, with the possibility of becoming permanent after two years</li><li>Training provided, with compensation during the training period</li><li>8-hour shifts, 5 days per week, on a weekly rotating schedule covering a 24/7 operation from Monday to Sunday</li><li>Water sports, trekking, and other employee activities</li><li>Dynamic, creative, and international working environment with a positive and friendly atmosphere</li></ul>

Hebrew-speaking Social Media Content Moderator

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