Partnerships Manager / Head of Partnerships

Own, grow and nurture the SOUS partner ecosystem with parties such as Lightspeed, Zenchef, Adyen, NENO and Yoco. We hire at Manager or Head of level, depending on your experience.

Full-time

About SOUS

SOUS exists to give independent restaurants the same acquisition-to-retention infrastructure that only chains and delivery platforms could previously afford. We build it as one connected data layer, replacing the fragmented stack most restaurants run today: a listings tool here, a separate storefront there, and no CRM at all.

Spotlight owns discovery, as search shifts from Google links to AI assistants recommending where to eat. Commerce owns the transaction and, critically, the guest relationship that marketplaces have been extracting for a decade. Every order through that owned channel generates data that sharpens the next cycle of visibility, personalisation and retention, compounding in the restaurant's favour instead of the platform's.

Our long-term bet is simple. As AI becomes the default interface for "where should I eat", the restaurants that own their guest data and their presence in that layer will keep the margin, and the ones still renting both from marketplaces will not. We are building the infrastructure to make the first outcome the default, not the exception.

We are a team of 27, working from our headquarters on the Vijzelstraat in Amsterdam city centre, and we are growing fast across the Netherlands, Germany and South Africa.

About the role

Restaurants already run on a stack of tools for their till, reservations, payments and delivery. SOUS plugs into that stack and makes every restaurant more visible and more profitable. That makes partnerships one of our biggest growth levers: one strong partnership opens the door to thousands of restaurants in a single move.

In this role you own, grow and nurture the SOUS partner ecosystem internationally. You work with parties such as Lightspeed, Zenchef, Adyen, NENO, Yoco and many more, and you turn those relationships into a measurable commercial engine. Partnerships is a young function at SOUS, so whoever joins shapes how far we take it.

One role, two levels

We are open to both early-career and senior profiles, and we shape the role around your experience.

• Partnerships Manager (around 1 to 4 years of experience): you manage and grow a portfolio of partners day to day, onboard and train partner teams, run joint campaigns and turn partner referrals into pipeline for our sales team
• Head of Partnerships (7+ years of experience): you set the partnerships strategy, negotiate and close our most important agreements at executive level, design the partner programme and build and lead the partnerships team

Your team

You are part of the Partnerships team and report directly to our CCO and co-founder. At Head of level you lead and grow the team. You work closely with the Global Head of Sales, the Growth Lead, our Account Executives and our product and tech teams.

Your focus

• Own and grow the international partner ecosystem across POS, reservations, payments, delivery and hospitality software
• Turn partnerships into predictable, partner-sourced pipeline and revenue
• Make it easy for partner teams to understand, recommend and sell SOUS
• Use partners to accelerate growth in the Netherlands, Germany, South Africa and new markets

Key responsibilities

• Build and manage strong relationships with our partners, from account managers to executive teams
• Source, negotiate and close integration, distribution, referral and reseller agreements
• Onboard new partners and train their teams on SOUS Spotlight and Commerce
• Build joint go-to-market plans, co-selling motions and campaigns with sales and marketing
• Qualify partner referrals and hand them over to our sales team
• Work with product and tech to prioritise and launch integrations
• Track partner-sourced pipeline, revenue and partner health in HubSpot and report on it
• At Head of level: set the partnerships strategy and roadmap, and hire and lead the team

• Experience in partnerships, business development, sales or account management, ideally in B2B SaaS, fintech or hospitality tech
• A natural relationship builder who is equally comfortable in a partner meeting and in the detail of a joint campaign
• Commercially minded and structured; you follow up and get things done
• A network in hospitality tech, payments or restaurant software is a strong plus
• For the Head of level: a track record of negotiating commercial agreements with established technology companies and leading a team, ideally across multiple markets
• Fluent in English; Dutch or German is a strong plus

• Competitive salary based on your experience and level
• Uncapped bonus structure, tied to partner-sourced revenue
• Stock options in SOUS through our employee stock option plan (ESOP) at Head of level
• 25 holiday days plus Dutch public holidays, and 8% holiday allowance
• Working side by side with the team at our headquarters on the Vijzelstraat in Amsterdam city centre
• Personal development budget and direct access to an experienced leadership team
• Laptop and the tools you need to do your best work
• An ambitious team of food lovers, great lunches and the occasional canal trip
• A clear growth path, from Partnerships Manager towards Head of Partnerships