ServiceNow Consultants

🚀 ServiceNow Professionals – New Contract Opportunities (Europe)

We're currently supporting a client with several ServiceNow-focused contract roles, starting ASAP and expected to run for 6+ months.

📍 Location: Europe (candidates should be willing to travel to the UK occasionally when required)

⏳ Duration: 6+ months

Open positions:

🔹 ServiceNow Platform Architect
Lead platform modernization initiatives, reduce technical debt, review custom solutions, and define reusable platform capabilities.

🔹 Playbook Design Lead
Own the design and migration strategy from Guided Decision Trees (GDT) to ServiceNow Playbooks, providing governance and technical leadership.

🔹 Playbook Development Lead
Hands-on technical lead responsible for Playbook and GDT development, implementation guidance, and issue resolution.

🔹 Innovation & Thought Leadership
Drive innovation across the ServiceNow platform, identify new opportunities, develop proof-of-concepts, and showcase business value.

🔹 CMDB / ITOM Architect
Provide architecture leadership across CMDB and ITOM domains, ensuring solution alignment, governance, and successful delivery.

I

• Experience in Implementation and Deign of ServiceNow, BMC Remedy, HP Service Manager.
• Experience in Design and Implementation of solutions / applications on ServiceNow Platform.
• Hands-on experience in documenting solution approaches and solution diagrams using other tool such as MS-Visio.
• Hands-on experience with Glide Script, JavaScript, XML, JSON and Web Service APIs.
• Able to understand & parse XML, JSON and other data formats.
• Hands-on Experience & understanding of Service catalog and service portal.
• Exposure to provide L4 support for production issues.
• Should have understanding of ServiceNow architecture and access control mechanism.
• Understanding of Software as a Service / Platform as a Service.
• Should have prior experience in integrating tools in ServiceNow or other similar tools using MidServer, web services, Integration Hub, email etc…
• Subject matter expertise for ServiceNow platform capabilities and applications such as ITSM, ITOM (CMDB, Discovery, Service Mapping & Event Management), ITAM, ITBM, CSM, GRC