Marketing Services

CPM International

1001-5000

Spain

**Our client**  

Is a global leader in household and healthcare products, dedicated to improving the lives of people everywhere. With a portfolio of iconic brands, they're committed to sustainability, innovation, and social responsibility. We're seeking passionate Customer Service Representatives to join our team and deliver exceptional experiences to our valued customers.

## Tasks

   
What’s your Mission? 

*    **Customer Support:** Provide top-notch support to customers through various channels (phone, email, chat, social media) by addressing inquiries, resolving issues, and offering tailored solutions. 
*    **Product Knowledge:** Develop a deep understanding of our product range to accurately answer questions and assist customers effectively. 
*    **Problem-Solving:** Analyse customer concerns, identify root causes, and implement effective solutions to ensure customer satisfaction. 
*    **Brand Advocacy:** Promote our brand values and foster positive customer experiences through every interaction.

## Requirements

Your Experience, Our Future 

*    **Language Proficiency:** Fluency in Danish with excellent written and verbal communication skills. 
*    **English Language Skills:** Strong English language proficiency (written and spoken). 
*    **Customer Focus:** A genuine passion for helping people and delivering exceptional customer service. 
*    **Empathy:** The ability to understand and respond to customer needs with empathy and compassion. 
*    **Organisational Skills:** Strong attention to detail and the ability to manage multiple tasks efficiently. 
*    **Problem-Solving:** A proactive approach to problem-solving and a commitment to finding innovative solutions.

## Benefits

Your Benefits Package 

*    **Start Date:** ASAP
*    **Hours:** 20 Hours/Week
*    **Work Schedule:** Monday to Friday from 1:00pm to 5:00pm
*    **Salary:** €9,279 gross per year
*    **Holidays:** 24 calendar holidays / 2 accrued days per month
*    **Work Model:** Hybrid - 6 days per month at the office / WFH options available
*    **Training:** Monday to Friday from 10:00am to 2:00pm
*    **Office Location:** Barcelona (La Sagrera) 

Additional Perks: 

*    **Career Growth:** Ongoing training and development. 
*    **Well-being Support:** Confidential counselling and resources. 
*    **Perks & Discounts:** Exclusive offers and rewards. 
*    **Health Benefits:** Discounted health insurance. 
*    **Skill Development:** LinkedIn learning and certifications. 
*    **Referral Program:** Bring a friend and get a referral bonus.

Let's discuss your future at CPM International!

Employee

No experience required / Student

Our client 
Is a global leader in household and healthcare products, dedicated to improving the lives of people everywhere. With a portfolio of iconic brands, they&#39;re committed to sustainability, innovation, and social responsibility. We&#39;re seeking passionate Customer Service Representatives to join our team and deliver exceptional experiences to our valued customers.
<h2 id="tasks">Tasks</h2>
What’s your Mission? 
<ul>
<li>Customer Support: Provide top-notch support to customers through various channels (phone, email, chat, social media) by addressing inquiries, resolving issues, and offering tailored solutions. </li>
<li>Product Knowledge: Develop a deep understanding of our product range to accurately answer questions and assist customers effectively. </li>
<li>Problem-Solving: Analyse customer concerns, identify root causes, and implement effective solutions to ensure customer satisfaction. </li>
<li>Brand Advocacy: Promote our brand values and foster positive customer experiences through every interaction.</li>
</ul>
<h2 id="requirements">Requirements</h2>
Your Experience, Our Future 
<ul>
<li>Language Proficiency: Fluency in Danish with excellent written and verbal communication skills. </li>
<li>English Language Skills: Strong English language proficiency (written and spoken). </li>
<li>Customer Focus: A genuine passion for helping people and delivering exceptional customer service. </li>
<li>Empathy: The ability to understand and respond to customer needs with empathy and compassion. </li>
<li>Organisational Skills: Strong attention to detail and the ability to manage multiple tasks efficiently. </li>
<li>Problem-Solving: A proactive approach to problem-solving and a commitment to finding innovative solutions.</li>
</ul>
<h2 id="benefits">Benefits</h2>
Your Benefits Package 
<ul>
<li>Start Date: ASAP</li>
<li>Hours: 20 Hours/Week</li>
<li>Work Schedule: Monday to Friday from 1:00pm to 5:00pm</li>
<li>Salary: €9,279 gross per year</li>
<li>Holidays: 24 calendar holidays / 2 accrued days per month</li>
<li>Work Model: Hybrid - 6 days per month at the office / WFH options available</li>
<li>Training: Monday to Friday from 10:00am to 2:00pm</li>
<li>Office Location: Barcelona (La Sagrera)</li>
</ul>
Additional Perks: 
<ul>
<li>Career Growth: Ongoing training and development. </li>
<li>Well-being Support: Confidential counselling and resources. </li>
<li>Perks &amp; Discounts: Exclusive offers and rewards. </li>
<li>Health Benefits: Discounted health insurance. </li>
<li>Skill Development: LinkedIn learning and certifications. </li>
<li>Referral Program: Bring a friend and get a referral bonus.</li>
</ul>
Let&#39;s discuss your future at CPM International!

Customer Service Representative - Danish & English (Remote in Spain)

German-Speaking Customer Service Representative Hybrid, Only 6 Office Days/Month

Part Time Service Team Leader (German & English) Hybrid, Only 6 Days/Month Onsite

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