Operations Coordinator (m/f/d)

Who we are

As one of Europe’s leading InsurTechs, backed by Allianz X, Portage, and White Star Capital, our purpose is simple: Protecting the World of Our Customers. Across our European hubs in Germany, the UK, and Switzerland, over 400 Clarkees combine cutting-edge technology with deep human expertise to build the ultimate "Insurance Companion in Your Pocket".

Your Impact

At CLARK, you are joining a culture of simplicity, reliability, and care. We provide the playing field, you provide the impact. We don't hire experts to maintain the status quo, we hire them to elevate it. Ready to step onto the field?

Here is how you can shape our journey as an Operations Coordinator (m/f/d):

Your tasks

We are looking for a highly proactive and multi-talented Operations Coordinator (m/f/d)to join our team. This is a unique, "hub" role that sits at the intersection of Office Management, HR/Finance Administration, and Executive Support.

The ideal candidate is a confident self-starter who enjoys variety and isn't afraid to wear many hats. One moment you might be coordinating a visit from our Executive Team or downloading financial reports, and the next, you’ll be creatively planning a team event or ensuring our office environment is welcoming and fully stocked.

This role is based in Bristol, UK.

What You’ll Do

Office Management & Front of House

• Environment & Supplies: Maintain a professional and inspiring office space. Manage the "order shop" by procuring stationery, kitchen supplies, and equipment.
• Visitor Experience: Act as the first point of contact, hosting visitors and ensuring a warm, professional welcome.

• Facilities: Manage relationships with building maintenance, cleaners, and external vendors.

  Finance & HR Administration

• Finance Support: Assist the finance team with basic bookkeeping tasks, processing invoices, and downloading monthly financial reports.
• HR Administration: Support the employee lifecycle by assisting with onboarding/offboarding, payroll support, and ordering learning materials.

• Compliance: Ensure office health and safety standards are met and documentation is kept up to date.

  Junior Executive Support

• Admin Assistance: Support senior management with travel bookings, creating presentations and administrative tasks.

• Reporting: Pull data and compile reports from various systems to support executive decision-making.

  Events & Culture

• Event Coordination: Lead the planning and execution of internal team socials, workshops, and external client events.
• Creative Input: Use your creativity to suggest improvements to office culture and employee engagement initiatives.

What you bring

Key Skills & Attributes:

• Proactivity: You don’t wait for tasks to be set, you’re one step ahead of the game.
• Exceptional Organisation: You can juggle multiple spinning plates without letting any drop.
• Confidence: You are comfortable communicating with everyone from delivery drivers to senior leaders.
• Punctuality: You understand that being on time is the foundation of a smooth-running office.

• Creativity: You bring fresh ideas to office layout, events, and problem-solving.

  Requirements:

• Full Driving License: Ability to drive is essential for running office errands and coordinating off-site events.
• Tech Savvy: Proficient in Google Suite (advantageous) and comfortable learning new software (HRIS/Finance portals).
• Experience: Previous experience in an administrative, front-of-house, or coordinator role is highly desirable.

Your Benefits - Why CLARK

At CLARK, you don't just work; you shape things. To help you give your best, we support you with a package that combines flexibility, security, and personal growth.

To give you peace of mind and let you focus on the things that are really important:

• Bupa Private Medical Insurance
• Income Protection and Death in Service cover
• Company pension plan with enhanced employer contributions (dependent on job level)
• Enhanced maternity, paternity and adoption leave
• Exclusive employee discounts and partner offers

We give you real choice and autonomy:

• Maximum work-life balance thanks to hybrid work models and flexible working hours
• 24 days of annual leave plus one additional wellbeing day
• Drive green with our Electric Vehicle Scheme or stay active with our Cycle to Work initiative

We invest in you, professionally and personally:

• 2 paid Impact Days per year to support your voluntary or community engagement
• A wide range of development formats including hackathons, leadership programs, internal trainings, and monthly Lunch & Learn sessions
• Access to internal and external learning and development opportunities

• Team spirit: Quarterly workshops and annual global events strengthen our cohesion across borders.

  At CLARK, you can simply be yourself! Diversity, equal opportunity, and mutual respect are not slogans for us: They are embedded in how we work together and how we make decisions.