We are looking for German speakers to provide high-quality customer service for Mercedes-Benz in Greece
About the Company
Mercedes-Benz: global leader in car high-end design and manufacturing brands.
✨ Your responsibilities
- General inquiries on car documentation (e.g. service history)
- Book appointments with a Dealerships and Recall
- Details on dealerships
- Warranty coverage
- Breakdown assistance on location (technician sent to location)
- Recovery assistance (vehicle transported to the dealership)
- Car app utilization, questions, and troubleshooting
REQUIREMENTS
✅ Your Profile
- German proficiency is mandatory and fluent English
- Customer-oriented and a results-driven approach
- Strong communication, problem-solving, and active listening skills
- Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
- Being passionate about the automotive industry is a plus, but not mandatory
OFFER
❤️ Benefits
- Full-time position
- Extra incentives and over-achievement bonus
- Real growth opportunities to advance in your career
- Team building and outdoor activities organized by the employee
- Affordable lunch at the office canteen
- Free language courses
- Health insurance from day 1
- Full relocation package:
- Accommodation
- Flight ticket
- Airport transfer when you arrive
- Once per year, you will get a flight ticket to visit your home country