chatarmin.com GmbH
chatarmin.com GmbH

Customer Success Manager (m/w/d)

Remote
Angestellte/r
Kundenservice
58.000 € bis 65.000 € / Jahr

We’re a real startup, not a playground. Bootstrapped and fast-growing.

Our motto: Move fast, break things. Chatarmin to the moon.

We are built for e-commerce brands in the B2B SaaS space. High pace, high expectations, zero corporate nonsense. We're here to win and so should you be.

We are looking for a Customer Success Manager who’s ready to take ownership from day one. You should thrive under pressure, work autonomously, and have a hands-on attitude. Think like an athlete: disciplined, self-motivated, and pushing through when it gets tough.

Aufgaben

  • Manage your own portfolio of e-com clients autonomously
  • Own onboarding, support, upsell - the full lifecycle
  • Directly solve client issues without waiting for others to jump in
  • You're a strategic partner who helps clients get the most out of Chatarmin to drive real, measurable success in their business
  • Get your hands dirty in operations and feedback loops to improve the product

Qualifikation

  • 2+ years experience in Customer Success or Account Management, ideally in B2B SaaS
  • High stress resistance: You don’t panic when things go sideways
  • Strong communication and organizational skills
  • Self-managed, disciplined, proactive
  • Genuine interest in tech, startups, and building something meaningful
  • Preverably living in Berlin or Vienna. Europe is a must.
  • Fluency in both German and English (spoken and written) is mandatory.

Benefits

  • Young, highly motivated team with zero ego
  • Speed over politics: If you have an idea, run with it
  • Direct impact on the company and the product
  • Real growth opportunities - we promote from within. This is a place to build your career
  • Earn what you’re worth: We offer good base pay + uncapped commissions. Your output defines your income

Interview Process

  1. 15 Min Call with CS Lead
  2. Case Study: 60 Minutes Case Study and Q&A
  3. Cultural Fit: 30 Minutes call with the CEO
Aktualisiert: vor 3 Tagen
Job ID 14278705
Problem melden

chatarmin.com GmbH

11-50 Mitarbeitende
Softwareentwicklung

WhatsApp Marketing Software. B2B bootstrappet SaaS aus Wien.

  1. Customer Success Manager (m/w/d)