Data Center Shift Technician

About the Role:

As a CBRE Data Center Shift Technician, you will resolve and complete day-to-day work orders to meet client satisfaction targets and ensure completion in the time frame required in 24/7/365 operations.

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

What You’ll Do:

• Maintain an up-to-date log of work completed and outstanding items through the in-house system.
• Ensure that all contractors and staff comply with all company, client safety, and security requirements.
• Participate in the critical services training program.
• Ensure effective communication with the client and management team is maintained.
• Operate as a team with other technicians by sharing expertise and experience to help resolve operational problems.
• Provide holiday, training & sickness cover for other members of the shift team.
• Track and complete Critical Services Planned Preventative Maintenance and provide condition assessments of plant and equipment.
• Log and action all out-of-line situations with incident reports.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.
• Support Service Management and related processes (e.g., Service Request, Incident, Change) by creating, updating, approving, and closing associated assigned tickets.
• Ensure that Method Statements and Risk Assessments are always prepared and used for all tasks ensuring safe work practices.
• Follow basic work routines and standards in application of work.
• Learn new technologies and expand and share this knowledge.

What You’ll Need:

• High School Diploma, GED, or trade school diploma with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
• Ability to work in a rotational shift pattern consisting of day and night shifts which include unsociable working hours.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

Why Join CBRE?

• Be part of a high-performing team in a critical environment
• Work with advanced data center infrastructure
• Be part of a collaborative, supportive, and high-performance culture
• Collaborative and safety-focused workplace