Catawiki

Consumer Goods Rental

501-1000

Netherlands

At Catawiki, every day brings the extraordinary! Whether it’s , a , or , we encounter exceptional objects every day.

We're a one-of-a-kind marketplace for buying and selling special objects! Each week we offer over 75,000 unique items in auction_,_ carefully curated by our passionate in-house experts.

Having sold over 20 million unique objects to date, we’re on a mission to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by our core values: 

* Taking ownership and driving impact
* Being open to change and feedback
* Being passionate about our mission and our customers.

If these values resonate with you, we’d love to explore how you can join us on this exciting journey! 

## **About the role:**

As an IT Support intern you will gain experience and knowledge about how an IT team operates within a business. You’ll have the opportunity to work with all kinds of stakeholders from various areas within the organisation; both technical and non-technical. You will gain knowledge on the employee lifecycle from the perspective of a support function of an organisation and how we impact overall productivity.  
  
This role is for a fixed term of 6 months with the possibility of being hired as a full-time employee. 

## **What you will do / be involved in:**

## **_End-user Support_** **:**

* Serve as first point of contact for technical support, managing and resolving day-to-day IT issues
* Coordinate with senior team members for complex problem resolution
* Document solutions and share knowledge with end-users

  
**_Device Management and Lifecycle_**:

* Execute end-to-end laptop provisioning and configuration
* Manage hardware logistics and inventory tracking
* Handle employee technology onboarding, including account creation and system setup
* Coordinate equipment returns and account closures during offboarding
* Maintain accurate documentation of all processes

## **What’s you’ll bring to the role:**

* Good communication skills - verbal and written
* Positive customer service skills with the ability to make people feel validated
* Willingness to support where needed
* Curious mindset and willingness to to learn new things
* Ability to ask questions when to get a better understanding
* Willingness to share information and teach people how issues were resolved
* Hands on approach to tasks
* Detail oriented in all things you do
* Basic technical skills / understanding of technical terms
* Ability to find information to help troubleshoot technical issues
* Knowledge or previous experience of using Apple laptops
* Fluent in English - Dutch & additional languages are a plus
* **Currently enrolled in a Dutch university**

## **Where you’ll be:** The role is based in Amsterdam, The Netherlands.

## **Why You'll Love Working with Us**

* **Create a Visible Impact** by working at scale in a global organisation that serves millions of customers across 80+ categories. In our flat structure, every role has a broad scope that directly impacts both our customers and the business.
* **Learn and Grow with Us** through our Learning & Development initiatives, which include clear development plans and mentorship programmes designed to support your career progression.
* **A Culture of Connection** defines us. We’re a passionate, diverse and collaborative team of 800+ Catawikains and 60+ nationalities, all coming together to build a one-of-a-kind marketplace. We foster an inclusive and queer-friendly work environment, committed to making every Catawikian feel welcomed and empowered. Whatever your story, we encourage you to bring your unique perspective to our team.
* **Celebrate Life’s Moments** with us at Catawiki. When you join us, you’ll receive a €100 Catavoucher, and on each birthday, you'll get a €50 Catavoucher to celebrate. Enjoy an extra day off each year to "Pursue Your Passion". We also recognise significant work anniversaries (3, 5, 8, 10 years) with additional time off, plus extra leave for life’s big moments like marriage, engagements, or moving house.

Please note that benefits can vary by location. For specific information regarding what’s available in your country, please consult your recruiter.

## **Our Offices and Way of Working**

Our vibrant offices in Amsterdam, Paris and Lisbon are designed to inspire and connect. Most Catawikians are within commuting distance of one of our offices and enjoy the flexibility of a hybrid work model. This means we typically ask you to be in the office 2 out of 5 days, roughly 40% of your working time, to collaborate and connect with your colleagues. Of course, if the job description specifies that the role is 100% remote—such as for certain expert or sales positions—then that arrangement will apply.

## **Interested?**

Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to .

_If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles._

Employee

<p>At Catawiki, every day brings the extraordinary! Whether it’s , a , or , we encounter exceptional objects every day.</p>
<p>We&#39;re a one-of-a-kind marketplace for buying and selling special objects! Each week we offer over 75,000 unique items in auction_,_ carefully curated by our passionate in-house experts.</p>
<p>Having sold over 20 million unique objects to date, we’re on a mission to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by our core values: </p>
<ul>
<li>Taking ownership and driving impact</li>
<li>Being open to change and feedback</li>
<li>Being passionate about our mission and our customers.</li>
</ul>
<p>If these values resonate with you, we’d love to explore how you can join us on this exciting journey! </p>
<h2 id="about-the-role"><strong>About the role:</strong></h2>
<p>As an IT Support intern you will gain experience and knowledge about how an IT team operates within a business. You’ll have the opportunity to work with all kinds of stakeholders from various areas within the organisation; both technical and non-technical. You will gain knowledge on the employee lifecycle from the perspective of a support function of an organisation and how we impact overall productivity.  </p>
<p>This role is for a fixed term of 6 months with the possibility of being hired as a full-time employee. </p>
<h2 id="what-you-will-do--be-involved-in"><strong>What you will do / be involved in:</strong></h2>
<h2 id="end-user-support-"><strong><em>End-user Support</em></strong> <strong>:</strong></h2>
<ul>
<li>Serve as first point of contact for technical support, managing and resolving day-to-day IT issues</li>
<li>Coordinate with senior team members for complex problem resolution</li>
<li>Document solutions and share knowledge with end-users</li>
</ul>
<p><strong><em>Device Management and Lifecycle</em></strong>:</p>
<ul>
<li>Execute end-to-end laptop provisioning and configuration</li>
<li>Manage hardware logistics and inventory tracking</li>
<li>Handle employee technology onboarding, including account creation and system setup</li>
<li>Coordinate equipment returns and account closures during offboarding</li>
<li>Maintain accurate documentation of all processes</li>
</ul>
<h2 id="whats-youll-bring-to-the-role"><strong>What’s you’ll bring to the role:</strong></h2>
<ul>
<li>Good communication skills - verbal and written</li>
<li>Positive customer service skills with the ability to make people feel validated</li>
<li>Willingness to support where needed</li>
<li>Curious mindset and willingness to to learn new things</li>
<li>Ability to ask questions when to get a better understanding</li>
<li>Willingness to share information and teach people how issues were resolved</li>
<li>Hands on approach to tasks</li>
<li>Detail oriented in all things you do</li>
<li>Basic technical skills / understanding of technical terms</li>
<li>Ability to find information to help troubleshoot technical issues</li>
<li>Knowledge or previous experience of using Apple laptops</li>
<li>Fluent in English - Dutch &amp; additional languages are a plus</li>
<li><strong>Currently enrolled in a Dutch university</strong></li>
</ul>
<h2 id="where-youll-be-the-role-is-based-in-amsterdam-the-netherlands"><strong>Where you’ll be:</strong> The role is based in Amsterdam, The Netherlands.</h2>
<h2 id="why-youll-love-working-with-us"><strong>Why You&#39;ll Love Working with Us</strong></h2>
<ul>
<li><strong>Create a Visible Impact</strong> by working at scale in a global organisation that serves millions of customers across 80+ categories. In our flat structure, every role has a broad scope that directly impacts both our customers and the business.</li>
<li><strong>Learn and Grow with Us</strong> through our Learning &amp; Development initiatives, which include clear development plans and mentorship programmes designed to support your career progression.</li>
<li><strong>A Culture of Connection</strong> defines us. We’re a passionate, diverse and collaborative team of 800+ Catawikains and 60+ nationalities, all coming together to build a one-of-a-kind marketplace. We foster an inclusive and queer-friendly work environment, committed to making every Catawikian feel welcomed and empowered. Whatever your story, we encourage you to bring your unique perspective to our team.</li>
<li><strong>Celebrate Life’s Moments</strong> with us at Catawiki. When you join us, you’ll receive a €100 Catavoucher, and on each birthday, you&#39;ll get a €50 Catavoucher to celebrate. Enjoy an extra day off each year to &quot;Pursue Your Passion&quot;. We also recognise significant work anniversaries (3, 5, 8, 10 years) with additional time off, plus extra leave for life’s big moments like marriage, engagements, or moving house.</li>
</ul>
<p>Please note that benefits can vary by location. For specific information regarding what’s available in your country, please consult your recruiter.</p>
<h2 id="our-offices-and-way-of-working"><strong>Our Offices and Way of Working</strong></h2>
<p>Our vibrant offices in Amsterdam, Paris and Lisbon are designed to inspire and connect. Most Catawikians are within commuting distance of one of our offices and enjoy the flexibility of a hybrid work model. This means we typically ask you to be in the office 2 out of 5 days, roughly 40% of your working time, to collaborate and connect with your colleagues. Of course, if the job description specifies that the role is 100% remote—such as for certain expert or sales positions—then that arrangement will apply.</p>
<h2 id="interested"><strong>Interested?</strong></h2>
<p>Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to .</p>
<p><em>If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.</em></p>


IT Systems & Services (ITSS) Intern

Backend Software Engineer

Communications Intern

Customer Service Representative - Italian and English (Interim)

Customer Service Representative - Japanese and English (Interim)

Catawiki logo

Google {privacyLink} and {termsLink} apply.

Benefits

Media

We don't have any open positions at the moment

No available jobs

Offices

Open positions

Values

Videos

Do you have a question?

Spontaneous Application

We’ll send a link to this job to your email.

No time? Just apply later

We are reviewing your account. Once our managers approve it, candidates will be able to apply for this job.

Changes are not visible until you publish your job.

This is a preview of your job ad.

Interested?

The job {jobTitle} was archived or the deadline has passed.

This job is no longer available

Recruiting Team

Our other open positions

We no longer accept spontaneous applications

Are you a talented professional seeking your next career adventure? At {companyName}, we appreciate proactive individuals who can bring a fresh perspective to our team.

While we may not have an immediate job opening that precisely matches your needs, your distinctive experiences and talents might be an excellent fit for us in the future.

To submit your spontaneous application, please use the application form on the right to upload your CV and cover letter. Ensure that you mention your desired position in the cover letter.

Rest assured, our dedicated recruiting team will reach out to you once they identify a role that aligns perfectly with your skills and aspirations.

How to apply

Looking for a job at {companyName}? JOIN works directly with {companyName} to bring you all their open positions. Apply now with JOIN.com.

Jobs at {companyName}. Browse all open positions and become part of our team! Open positions: {jobsCount}

Jobs at {companyName}. Browse our open jobs and join us! We currently have {jobsCount} available jobs. Step up your career and apply today!

Jobs at {companyName}. Browse all our open positions and become part of our team! We have currently {jobsCount} jobs available. Apply today to join us!

Jobs at {companyName}. Browse all open positions and become part of our team! We are currently looking for {jobsCount} additions to our company. Apply today!

Jobs at {companyName}. Browse all open positions and become part of our growing team! We are currently looking for {jobsCount} additions to our company. Apply today!

Jobs at {companyName}. Browse all our open positions and become part of our growing team! We are currently looking for {jobsCount} additions to our company. Apply today!

Browse all our open positions and become part of our team! We are looking for {jobsCount} additions to our company. Take the next step in your career and apply today!

No suitable positions available at {companyName}? Don't wait! Submit a spontaneous job application today and unlock your career possibilities tomorrow.

Our other open positionsView all open positions

Backend Software Engineer

Communications Intern

Customer Service Representative - Italian and English (Interim)

Customer Service Representative - Japanese and English (Interim)

Our other open positions
View all open positions