Blu Selection

Staffing and Recruiting

11-50

Spain

Do you have passion for the travel and tourism industry?  
Do you like travelling when everything goes the way it should?  
You can have an impact on making travellers´ journeys a success.  
Do you want to work for a worldwide known Travel Agency?

We are looking for dynamic people like you who are open for a new experience abroad!

## Tasks

**Your responsibilities and impact as a Travel Agent will be:**

*   Booking management (altering, cancelling or creating new reservations).
*   Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests
*   Managing the reservations back-office (ticket issuing, modification and cancellation of reservations).
*   Replying to emails and messages from customers all over the world in English and native language.
*   Regular involvement with company events, team meetings and projects.
*   Most importantly, always ensuring a high level of customer service.
*   Supporting your teammates and colleagues with peer to peer learning and constructive feedback to encourage a positive working environment

## Requirements

**Skills, qualifications and interests you need to succeed in this role:**

The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspects of the job.

*   A native level of Danish and a good level of English.
*   Enthusiasm about travelling and tourism industry.
*   Knowledge of the value and impact that a good customer experience can create
*   Being an attentive listener, comfortable and skilful at communicating with people
*   Being energetic, innovative and working proactively at a fast pace.
*   Excitement about intercultural communication and the expatriate lifestyle.
*   Living in or willing to relocate to Barcelonal for an international career and life experience
*   Having a valid spanish work permit/EU Citizenship (required)

## Benefits

**What´s in it for you:**

*   Competitive salary
*   A full-time contract of 39hrs/week
*   Work in an international environment in a multinational company in Barcelona
*   Health Insurance discount
*   “Feel Good” program which includes: Spanish lessons, quizzes with prices, free group activities such as football, beach volleyball, role skating and much more!
*   Wellness and resiliency program for mental and physical health. Includes many types of different workshops (Stress, conflict, effective communication, etc.)
*   Modern office space, well connected by public transport and close to Glories shopping mall (Westfield)
*   Free Coffee every day and Free fruit on Fridays
*   Career-growth opportunities within other projects of the company

**Your Future Company:**  
This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Barcelona.

Employee

<p>Do you have passion for the travel and tourism industry?<br>Do you like travelling when everything goes the way it should?<br>You can have an impact on making travellers´ journeys a success.<br>Do you want to work for a worldwide known Travel Agency?</p>
<p>We are looking for dynamic people like you who are open for a new experience abroad!</p>
<h2 id="tasks">Tasks</h2>
<p><strong>Your responsibilities and impact as a Travel Agent will be:</strong></p>
<ul>
<li>Booking management (altering, cancelling or creating new reservations).</li>
<li>Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests</li>
<li>Managing the reservations back-office (ticket issuing, modification and cancellation of reservations).</li>
<li>Replying to emails and messages from customers all over the world in English and native language.</li>
<li>Regular involvement with company events, team meetings and projects.</li>
<li>Most importantly, always ensuring a high level of customer service.</li>
<li>Supporting your teammates and colleagues with peer to peer learning and constructive feedback to encourage a positive working environment</li>
</ul>
<h2 id="requirements">Requirements</h2>
<p><strong>Skills, qualifications and interests you need to succeed in this role:</strong></p>
<p>The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspects of the job.</p>
<ul>
<li>A native level of Danish and a good level of English.</li>
<li>Enthusiasm about travelling and tourism industry.</li>
<li>Knowledge of the value and impact that a good customer experience can create</li>
<li>Being an attentive listener, comfortable and skilful at communicating with people</li>
<li>Being energetic, innovative and working proactively at a fast pace.</li>
<li>Excitement about intercultural communication and the expatriate lifestyle.</li>
<li>Living in or willing to relocate to Barcelonal for an international career and life experience</li>
<li>Having a valid spanish work permit/EU Citizenship (required)</li>
</ul>
<h2 id="benefits">Benefits</h2>
<p><strong>What´s in it for you:</strong></p>
<ul>
<li>Competitive salary</li>
<li>A full-time contract of 39hrs/week</li>
<li>Work in an international environment in a multinational company in Barcelona</li>
<li>Health Insurance discount</li>
<li>“Feel Good” program which includes: Spanish lessons, quizzes with prices, free group activities such as football, beach volleyball, role skating and much more!</li>
<li>Wellness and resiliency program for mental and physical health. Includes many types of different workshops (Stress, conflict, effective communication, etc.)</li>
<li>Modern office space, well connected by public transport and close to Glories shopping mall (Westfield)</li>
<li>Free Coffee every day and Free fruit on Fridays</li>
<li>Career-growth opportunities within other projects of the company</li>
</ul>
<p><strong>Your Future Company:</strong><br>This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Barcelona.</p>


Travel Agent in Barcelona (Danish Speaker) 

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