Customer Service for InterContinental Hotels (French Speaker)

Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers´ journeys a success

Your responsibilities and impact as Customer Service for IHG will be:

• Solving issues during the booking process.
• Giving instructions, and taking an active role in finding the right booking
• Following up during the vacation, providing good solutions incl. refund
• Being responsible for the current and expanding the clients´ network
• Managing good and qualified lead generation
• There are many areas where the excellent customer or client support is required, and this is where the company needs you

What's in it for you?

• Type of contract: a long-term fixed-term contract, renewable every year
• Working hours: full time (40h/week) on rotating shifts Mon-Sun 7AM-7PM
• Salary conditions (*) – 2 options:
• Including free accommodation (shared flat, all bills included): 930€ gross/month
• Excluding accommodation: 1160€ gross/month
• For international candidates:
• Reimbursement of your initial flight expenses after 9 months.
• Airport pick up.
• Yearly two-way flight ticket back to your home country (within the EU).
• Help in paperwork, opening bank account, etc. upon your arrival.
• Free Portuguese lessons, cooking classes, sport activities and social events organized by the company.
• Real career opportunities in different career paths.

What's in it for you?

• Type of contract: a long-term fixed-term contract, renewable every year
• Working hours: full time (40h/week) on rotating shifts Mon-Sun 7AM-7PM
• Salary conditions (*) – 2 options:
• Including free accommodation (shared flat, all bills included): 930€ gross/month
• Excluding accommodation: 1160€ gross/month
• For international candidates:
• Reimbursement of your initial flight expenses after 9 months.
• Airport pick up.
• Yearly two-way flight ticket back to your home country (within the EU).
• Help in paperwork, opening bank account, etc. upon your arrival.
• Free Portuguese lessons, cooking classes, sport activities and social events organized by the company.
• Real career opportunities in different career paths.

Is this project not the best fit for you ? Feel free to check our other opportunities in Customer Service in Lisbon. Still, send me your CV to be considered for other projects or future opportunities.