Sales Engineers are technical experts who can comprehend and help to explain technical aspects of products in an accessible way to clients and customers. They’re often also involved in researching and developing new features or products, which they subsequently try to sell to customers.
Essential elements of a Sales Engineer’s job description:
- Sales Engineers work closely with product development and customer service teams to gain intricate insights on a software or product and use this to help sell it.
- They form the bridge between technology and the customer, by taking a sophisticated technological product and translating its features in easy-to-understand language that customers can understand.
- Their background is often highly technical in directions including Engineering, Mathematics or Physics. Previous work experience in product development or manufacture is often preferred, ideally within the same industry.
- Sales Engineers tend to work in large organisations and are often internally upskilled to this position as part of a (graduate) training program.