An E-Commerce Manager ensures a website is designed and developed in a way that is optimal for user conversion. They will have some UX knowledge, as well as enough experience in or knowledge of a variety of digital departments to maintain communication with multiple stakeholders.
Essential parts of an E-Commerce Manager’s job description:
- E-Commerce Managers work cross-functionally with multiple departments, collaborating mostly with Product, Development and Marketing teams.
- As such, they have to be digital allrounders and will therefore need at least several years of experience within the digital (E-Commerce) space.
- They can work in any type of company that sells products or services online, optimising the online shopping experience for their customers.
- E-Commerce Managers often lead a team of other e-commerce specialists or a combination of members from different departmental backgrounds.