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FAQ

In our FAQ section, you can find all the information you’re looking for.
We’re happy to help.

General questions

Your email address changed? At the moment, the only way to adjust your email address in JOIN is creating a new employee account and — in case you are the account owner — transferring the ownership rights of your company account to it. Sounds complicated? Don’t worry, it can be done quite easily:

You will find all your JOIN invoices digitized in a central location in the Company settings area of your dashboard. To view them, please proceed as follows:

  1. Click your name in the bootom left corner of your dashboard.
  2. Choose “Company settings” and 
  3. select “Billing”.

Here you finally have the possibility to view, download or print your billing documents for both Premium Job Ads and Subscriptions.

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