What can I do if my application confirmation link is not working?
Answer
To ensure the protection of your data, you need to confirm your email address when you apply for your first job on JOIN. A confirmation email containing a link is sent automatically on applying for the job.
⚠️Your application is not submitted to the employer until you confirm.
If the confirmation link does not work, please proceed as described below.
Why does a link not work?
If the link in your confirmation email isn't working, it could mean that
- your account is already verified, or
- the link has expired.
What you can do:
Simply visit https://join.com/auth/login and log in with your email and the password you created when applying for the job.
- If your account is already verified, you will be directed to your dashboard.
- If your account is not yet verified, we will send you another verification email.
⚠️ Click on the “Confirm” button in the most recent verification email. If you click on an old one, you will get an error message.
