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I forgot my password — how can I reset it?


You have forgotten your login password for your JOIN account? Don't panic, luckily your password for JOIN can be reset quite easily.

To reset your password:

  1. Click on the following Link or email us at support@join.com with the email address that you use on JOIN.
  2. We will send you a link to reset your password within 24 hours.


Please keep in mind that your password is case-sensitive. Before resetting the password, please make sure that Caps Lock is not activated.

Written by

Sarah Heßler

Updated 07/27/21