About vialytics
We’ve created an AI-based solution for a decades old problem: municipal road management. Our award-winning product is intuitive, makes our customers’ lives infinitely easier, and has been adopted across multiple countries in Europe.
vialytics was founded in 2018 in Stuttgart, Germany and closed a Series A round of $10m in January 2023.
We recently expanded to the US and are building out our world-class team and operations. This is an amazing opportunity to help bring an award winning product to a brand new market. If you’re a master at relationship building, are excited by a hands-on and high-impact role, and want to join a collaborative, ambitious, and kind team, we would love to speak with you!
The Role in brief:
Our Customer Success Managers are responsible for the customer life cycle from signature to contract extension. They ensure that our communities are successful in every phase of their customer journey. Our team is focused on customer loyalty, excellence, and building long-term customer relationships.
Please note that this role requires a significant amount of travel (anticipated ~30% of time traveling).
In this role, you will:
Our US team has an office based in New Jersey and predominantly works remote. The salary range for this role is $75,000 - $100,000.
vialytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.