We’re a mighty team of more than 300 creative thinkers, experienced leaders, passionate innovators and some of the friendliest folks you’ll ever meet. We work at seven offices around the globe, with headquarters in Berlin. We like to refer to ourselves as Uberallers, too.
In 2013, Uberall was born out of the vision by longtime friends and business partners David Federhen and Florian Hübner. They wanted to bridge the online and offline world more effectively, so companies could generate new customers, build customer relationships and increase their sales. They created a platform that would connect companies with local customers through search and discovery, engagement and conversion.
Our SaaS platform enables multi-location brands and businesses to boost their online presence. Our customers are as large as KFC, BP and DHL (and others whose names are not entirely made of capital letters!) and as small as your local independent coffee shop or record store.
Some customers work directly with us, and many more engage with our platform via Reseller Partners around the world. More than one million business locations trust the Uberall platform to manage the connections with their customers and prospects on the search engines, platforms and directories that matter.
As a Customer Operations Manager (m/f/d), you are in direct contact with our customers and resellers in the DACH region. You provide our partners with important product information on our Location Marketing Cloud (SaaS) and provide support with technical or other questions concerning our solution. You are responsible for the technical implementation of our customers and accompany them at the highest level through the first application steps with our product. Not only the customer contact will be important in this position, but also the coordination, especially with our revenue as well as product teams.
Your responsibilities: * You take care of our enterprise customers and resellers by ensuring that the full potential of our Location Marketing Cloud (SaaS) Solution can be utilized
Does this sound like an interesting challenge for you? If so, we’ll look forward to receiving your application!