Senior Business Intelligence Analyst (m/f/d)

Berlin, Germany

At Superchat, we’re reimagining how businesses communicate with their customers. Our mission is simple: Communicating with a business should be as easy and natural as talking to a friend.

Superchat is the most comprehensive messaging-suite for small and medium-sized businesses. Using our platform, businesses of all sizes can connect with customers via any channel (WhatsApp, Facebook Messenger, Instagram, Telegram and many more) and send out payment requests, collect reviews and sell products in a modern and convenient way.

Led by Blossom Capital and with participation from 468 Capital, Superchat raised $15.6 million in Series A funding last December. In total Superchat raised $18.8 million in just under a year.


  • You will be responsible for setting up our first reporting systems and BI infrastructure
  • You will analyse large and complex data sets and translating them into meaningful and actionable insights
  • You will work closely with a variety of stakeholders help solving problems and finding answers on hypotheses and questions around for example marketing performance and ROI measurement

We're looking for someone who has:

  • 3+ years of experience in Analytics / BI serving Sales and Marketing, preferably in B2B SaaS industry
  • Expert in database management and analysis of large / complex datasets
  • Mastering data visualization tools such as Looker and Tableau
  • Excellent querying and data manipulation skills using SQL
  • Proficiency in data pipeline and data modeling
  • Familiar with defining, running, analysing experiments to drive business growth
  • Highly motivated, independent and with a strong sense of responsibility
  • Driven by a hands-on mentality, and feels comfortable in a dynamic and fast-paced environment
  • Professional proficiency in written and spoken English, German is a plus

Why Superchat:

Aside from our people, culture and mission, there are a variety of additional benefits that help make Superchat a great place to work!

  • Competitive compensation package that includes salary, benefits, and stock options of Superchat. We want everybody to be a true owner in Superchat.
  • 26 days of paid vacation + 2 days off for Christmas and New Year's Eve (because we love what we do, but we also love vacation!)
  • Regular company and team events like pizza & bear evenings, sport activities, Christmas parties, and more!
  • Annual personal development budget of €500 for conferences, courses, books, career coach, etc.
  • An inclusive and exciting start-up environment culture that offers accelerated career and personal growth
  • Beautiful office in the heart of Berlin (Hackescher Markt) equipped with ergonomic chairs, height adjustable desks, free snacks, beverages and overall good vibes.

At Superchat, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out - and set you apart - especially if your career has taken some extraordinary twists and turns. At Superchat, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us!

We are looking forward to your application! 🙂

Updated: 5 days ago
Job ID: 5075621
About Superchat
Mit Superchat können kleine bis mittelständige Unternehmen sich auf moderne und bequeme Weise mit ihren Kunden per Text in Verbindung setzen.
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  1. Senior Business Intelligence Analyst (m/f/d)