Foundever B.V. & Co. KG
Foundever B.V. & Co. KG

Customer Service Representative (m/f/d) with English

Employee
Customer Service
2.152 € to 2.352 € / year

You love communicating with other people and are a helpful, friendly person? Then we are looking for you as an ENGLISH-speaking Customer Service Representative (m/f/d) for Foundever!

Start: 29.07.2024 | Location: Berlin-Kreuzberg | Weekly hours: 20 - 40 h

Working hours: Mon - Su between 2 PM- 10:45 PM

Salary: 2.152 - 2.352 €/month (Fixed salary 2.152 €/month at 40h/week + performance bonus up to 200 €/month)

Tasks

  • Answering English and German/French/Italian/Spanish customer queries on the phone
  • Support by e-mail
  • Help with technical questions about our products

Requirements

  • Fluency English (C2-level) and very good knowledge of German/French/Italian or Spanish
  • Flexibility in terms of working hours
  • Already knowledge of customer service
  • Very good PC skills
  • Valid work permit and residence in Berlin
  • Willingness to work 5 times a week

Benefits

  • Permanent position with 27 - 30 holiday days (depending on length of service) + special leave for private occasions
  • Number of hours per week that suits your life: 20, 25, 30, 35 or 40 hours per week possible!
  • Employee benefits with added value: exclusive shopping discounts, bike leasing, maximum capital-forming benefits (€40/month), company pension scheme, subsidy for job ticket, tax-free voucher card with regular top-ups for attendance + company anniversaries, and much more
  • Get to know your team better at our summer parties!
  • Many internal career opportunities: 84% of our promotion jobs and 93% of our management positions are filled internally
  • We have great people working for our good: MaxPerts, Works Council
    • Representative Council for Severely Disabled Employees
      • Diversity Team
  • Health & Mental Health: With numerous health initiatives, we ensure that you stay fit and can relax with us (global wellness programme, own fitness app, discounts at Wellhub, etc.)
  • Sustainability: We protect our environment with efficient planning and productive processes (waste management, water management, conversion to renewable energies, participation in the Science Based Target Initiative)
  • Free onsite parking
  • International career opportunities through numerous German-speaking projects around the globe (Bulgaria, Greece, Morocco, Portugal, Spain, Turkey, Cyprus, etc.)
  • Optional German language classes

Sounds like the right job? Take your chance and apply now!

This is what you can expect from us after you have applied:

  • our super-friendly recruiting team will contact you by phone to introduce themselves to you and clarify all further details.
  • after a successful recruitment test, a video interview will take place with your recruiter and a project manager (Team Manager or Operations Manager).
  • if all these steps are positive, we will welcome you with a permanent position!

Do you have any further questions?

You can reach us between 09:00 AM - 05:00 PM at 01733296177

About Foundever™

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

There are many special moments in life. We also have them in our everyday work, because together we make a big difference! Create your best moments - with Foundever!

We have a wide variety of people working for us - career changers, students, mothers, fathers, people of different ages, degrees of disability, countries and religions as well as people from the LGBTQIA+ community. All people are welcome at Foundever™! Where are you staying?

Job-ID: 143488

Updated: 1 week ago
Job ID: 11846298
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Foundever B.V. & Co. KG

5001+ employees
Telephone Call Centers

Foundever™ ist ein weltweit führendes Unternehmen im Bereich Customer Experience (CX). Mit 170.000 Mitarbeitern auf der ganzen Welt bieten wir erstklassige Kundenerlebnisse für me…

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  1. Customer Service Representative (m/f/d) with English