SAJ Digital Energy GmbH

Technical Support Engineer

The Hague, Netherlands (hybrid)
Employee
Electrical Engineering

Tasks

  • Provide phone and email based problem solving and fault finding support for installers and customers
  • Generating cases via CRM to track and resolve customer enquiries
  • Answering technical product enquiries
  • Liaise with service, sales and repair centre departments to ensure cases are dealt with efficiently
  • Developing, updating and managing technical documentation for commissioning of our products
  • Assist in developing the technical support process of the business
  • Assist in Sales Exhibitions and Trade Fairs
  • Liaise with Technical Support International

Requirements

  • Relevant qualification in electronic engineering and renewable energy equivalent,Direct Solar and power generation Industry experience an advantage
  • Solid technical understanding of inverters and battaries products, Solutions based mindset
  • Eagerness to support customers as required,Strong work ethic
  • Experience in a role which required inter department communication and coordination an advantage,Ability to work autonomously as well as part of a team
  • Fluent Dutch Speanking is must, Fluent English is preference
Updated: 5 days ago
Job ID: 13616843
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SAJ Digital Energy GmbH

Solar Electric Power Generation
  1. Technical Support Engineer