Customer Analyst

, we’re revolutionizing the way people buy groceries with our innovative and sustainable app-only service. We do almost everything in-house, developing cutting-edge technologies and processes to ensure we continue to grow rapidly without missing a beat. If you’re a passionate Customer Analyst, we’re offering you the opportunity to join the diverse team in Paris and make a real difference in our scale-up environment.

🥜 In a nutshell

The role of a Customer Analyst at Picnic is versatile and changes based on your team and the projects you are involved in. We have Analysts in all teams and you can grow by collaborating on complex projects, moving into different teams, or even to different countries.

🎯 What you’ll do

You’ll work on a wide range of exciting projects, which might include:

• Customer acquisition analytics for the existing and new expansion areas
• Targeting analytics in order to build the right models for customer reach and conversion
• . . . and many more projects!

Take a look at two of our projects in Strategy & Analytics: and !

⭐ About you

• Master’s degree in Mathematics, Econometrics, Engineering (e.g. Industrial, Production, Space, Mechanical, or related), Statistics, Data Science, Analytics, Physics, Supply Chain, or Logistics Operations
• 0-3 years of experience in fields such as (but not restricted to) technology, supply chain, or consulting, preferably in a fast-paced environment
• You can tackle complex challenges with a data-driven, people-oriented, and entrepreneurial mindset
• Your communication skills allow you to convert abstract plans into digestible information for your team
• You have worked with SQL and Python or are excited to learn
• Your mentoring and coaching skills help to bring your team to the next level
• Your sharp business sense and conceptual thinking abilities mean you can look beyond the obvious to come up with fresh and innovative ideas
• You are fluent in both verbal and written English
• EU citizenship or valid visa to work in the EU

📖 Picnic Perks

Every expert was once a beginner!

You’ll get plenty of opportunities to challenge yourself and grow, including the Picnic Tech Academy, Lunch & Learn sessions, and tailored soft skills training. We also offer free professional weekly language courses.

Make a difference

You’ll work in an awesome scale-up environment with the freedom to drive your own projects and create a visible impact.

Our fully electric vehicles and sustainable business model mean you’ll also be contributing to making the world a better place!

Teamwork makes the dream work

With more than 80 nationalities across 3 countries, you’ll be part of a diverse company with plenty of cool stuff to get involved with, from board game evenings to after-work drinks to our company ski trip and more!

You are what you eat

You’ll get a variety of healthy lunches, as well as snacks and drinks—enjoy!

Stay healthy

Mental health is important. As well as having the option to speak with Picnic colleagues who act as confidential advisors, our collaboration with OpenUp gives you easy access to professional psychologists, along with workshops and materials.

There are plenty of sports communities and events to get involved with, from tennis to yoga to climbing!

Work-life balance

Where possible, we like to enable people to work in ways that suit their working styles, which is why we have a hybrid-working model.

Commitment to equal opportunities

Picnic is an equal opportunity employer—this means that all decisions regarding applications will be based on qualifications and merit. Applicants will be regarded independently of age, gender identity or expression, sexual orientation, ethnicity, skin color, civil status, religious beliefs, physical or mental disability, or any other factors protected by law.

At Picnic, we celebrate and value our differences and are committed to building a safe and inclusive working environment where everyone can be themselves.

Please submit your application in English