ph&co (previously known as PC Depot) is known as one of the leading IT product providers in the Northern Peninsular Malaysia. Here in ph&co, we are looking for talented and highly motivated individuals to join our team. If you are excited to be part of a winning team, ph&co is the right place for you to grow your career.
Serve and assist customers to check and troubleshoot hardware and software issues.
Suggest and provide solution to customers in a professional manner.
Set up and configure connection between computer and devices such as printers, scanners, networking components, etc.
Provide usage guide of hardware and software to customers and colleagues.
Perform checking on newly arrived hardware to ensure it is functioning properly.
Respond to support requests and assist in troubleshooting any IT related problems that arise internally.
Prepare service report and maintain customer record.
Identify computer service components shortages and place orders when necessary.
Diploma or professional certificate in IT, Computer Science or relevant fields of studies
1 or 2 years’ experience in IT or related field
Familiarity and understanding of the functions of computer hardware and software.
Strong communication skills and a collaborative attitude is a must.
Ability to explain technical problems in layman's terms.
Must have sound analytical thinking skills and attention to detail.
Performance Reward Scheme
Training for your career development
EPF, SOCSO & EIS contributions
Medical & Insurance
Dental & Optical
Annual Leave, Medical Leave and Hospitalization Leave
Uniform is provided
6 days per week
If you are interested to join our team, APPLY NOW or you can WhatsApp to 016- 2398816