IT Technician- Alor Setar

Alor Setar, Malaysia
Employee
Installation / Maintenance / Repair

ph&co (previously known as PC Depot) is known as one of the leading IT product providers in the Northern Peninsular Malaysia. Here in ph&co, we are looking for talented and highly motivated individuals to join our team. If you are excited to be part of a winning team, ph&co is the right place for you to grow your career.

Tasks

Responsibilities:

Serve and assist customers to check and troubleshoot hardware and software issues.

Suggest and provide solution to customers in a professional manner.

Set up and configure connection between computer and devices such as printers, scanners, networking components, etc.

Provide usage guide of hardware and software to customers and colleagues.

Perform checking on newly arrived hardware to ensure it is functioning properly.

Respond to support requests and assist in troubleshooting any IT related problems that arise internally.

Prepare service report and maintain customer record.

Identify computer service components shortages and place orders when necessary.

Requirements

Requirements:

Diploma or professional certificate in IT, Computer Science or relevant fields of studies

1 or 2 years’ experience in IT or related field

Familiarity and understanding of the functions of computer hardware and software.

Strong communication skills and a collaborative attitude is a must.

Ability to explain technical problems in layman's terms.

Must have sound analytical thinking skills and attention to detail.

Benefits

Benefits:

Performance Reward Scheme

Training for your career development

EPF, SOCSO & EIS contributions

Medical & Insurance

Dental & Optical

Annual Leave, Medical Leave and Hospitalization Leave

Uniform is provided

Working Hours

6 days per week

If you are interested to join our team, APPLY NOW or you can WhatsApp to 016- 2398816

Didn’t find what you were looking for?
Updated: 12 hours ago
Job ID: 3154316
About PH&CO
ph&co (previously known as PC Depot) is known as one of the leading IT product providers in the Northern Peninsular Malaysia.
51-200 employees
Wholesale & Retail
 
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 hasni
hasni
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