We are looking for a Publisher Success Manager who will be responsible for managing a portfolio of assigned clients. This role includes onboarding, developing customer relationships, promoting and optimizing all company products, and upselling. Additionally, the goal is to increase profit margins.
Who You Are:
— 2+ years of experience in Digital Advertising;
— Ability to build personal relationships with clients, successfully close negotiations, meet targeted KPIs, present results at QBR meetings, analyze data, and build optimization strategy based on it;
— Strong analytical and communication skills;
— Ability to onboard, retain, and develop customer relations, create a strategy of growing revenue and margin from an assigned portfolio of clients;
— Knowledge 0f most successful negotiations strategies on an assigned GEO, effective traffic monetization approaches, a basic understanding of website structure and CWV;
— Experience with CRM systems, HubSpot, Excel, Jira tools;
— Bachelor/Master degree.
What You Will Do:
— Client Onboarding;
— Develop MGID’s presence in the assigned GEO region.. Maintain and develop strategic partnerships;
— Provide performance updates, lead QBR sessions with the assigned portfolio of clients;
— Perform upsells/cross-sells, proactively asking for clients' feedback on a regular basis in order to anticipate potential issues;
— Take ownership of monitoring the publisher's metrics (CPM, RPM, etc), regularly checking the placement on the websites live, and communicating the important changes to the publishers to figure out reasons and solutions.
MGID is an awesome place to work for those who share results-driven culture, passion for AdTech, innovation, and human focus. We set ambitious goals, approach challenges with enthusiasm, and value honesty, transparency, and empathy. We celebrate the diversity and the unique contributions of each individual. By embracing these values, we create a culture of excellence, creativity, and empathy. We proud to be an equal opportunity employer.
Let's create better together.