Customer Success is not just a department for you but a mindset?
We are expanding our Customer Success Team and are looking for motivated Customer Success professionals (from recent Graduates with first internship experience until experienced seniors) to further maximize the success of our customers along the entire customer journey.
You help our customers to realize the full potential of our product portfolio and prevent churn by helping them realize their goals with our SaaS solution.
You will be responsible for successful project management, up- & cross-sell, and supporting our product team as the voice of the customer to further improve our product solution and expand our product portfolio.
Everyone loves a straightforward and quick process. That's why we've broken our approach into three steps, each allowing you to contact us with any questions or concerns. After your application, you can expect initial feedback within the 3 working days.
This is what the individual steps look like:
Case Study including deep dive interview:
3. Founder interview: to find out if we click together and to give you the opportunity to
directly chat with our founders (30 min)