Our mission is to empower businesses to make data-driven decisions faster and more effortlessly than ever before. Therefore, we are building an advanced analytics platform to reason why key performance indicators (KPIs) change.
Our company is built at Merantix, a Venture Studio focussing on artificial intelligence. This means that we are part of an ecosystem of engaged employees who will help us along the way.
Join our venture as the first member of the customer support and success team and impact how companies make data-driven decisions. In this role, you'll play a critical role as the first point of contact for product issues and users questions. You'll collaborate with sales and product teams to deliver exceptional service and ensure our customers' success. Get the chance to shape a young technology startup from its earliest days on through your efforts and initiatives.
By joining as a Customer Support Intern you'll have the opportunity to shape what customer service means at Kausa, instilling our values and serving as the first point of contact for our users. Among others, your main responsibilities are the following:
We define ourselves by a culture of collaboration and ownership. We’re looking for a driven, capable, and thoughtful person. The main qualifications we expect you to have are the following:
We believe in trust and ownership - flexible working hours, flat hierarchies as well as regular feedback are part of it
We live our values - a dynamic, diverse and very motivated team which support and mentor each other
We promote our culture - regular team events and intensive exchange with all Merantix companies
We offer a strong base - drinks, snacks, muesli and fresh fruits at our office at the heart of Berlin
We are an equal-opportunity employer and value diversity. We consider all applications equally regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply, and we can help with immigration.